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Tenant

The following options are defined on the Options tab in the Advanced View (Annex) of the Tenant object in the [budget] section:




  


default-agent-budget

Default Value: 0
Valid Values: 0 - 2147483647
Changes Take Effect: Immediately
Introduced: 8.5.110

Default agent budget for any media type.

default-cost

Default Value: 0
Valid Values: 0 - 2147483647
Changes Take Effect: Immediately
Introduced: 8.5.110

Default interaction cost for any media type.

default-cost-consult

Default Value: the value of the default-cost option
Valid Values: 0 - 2147483647
Changes Take Effect: Immediately
Introduced: 8.5.110

If defined, overrides the default-cost option for any media type for the particular Tenant.

default-cost-inbound

Default Value: the value of the default-cost option
Valid Values: 0 - 2147483647
Changes Take Effect: Immediately
Introduced: 8.5.110

If defined, overrides the default-cost option for any media type for the particular Tenant.

default-cost-internal

Default Value: the value of the default-cost option
Valid Values: 0 - 2147483647
Changes Take Effect: Immediately
Introduced: 8.5.110

If defined, overrides the default-cost option for any media type for the particular Tenant.

default-cost-outbound

Default Value: the value of the default-cost option
Valid Values: 0 - 2147483647
Changes Take Effect: Immediately
Introduced: 8.5.110

If defined, overrides the default-cost option for any media type for the particular Tenant.

default-cost-unknown

Default Value: the value of the default-cost option
Valid Values: 0 - 2147483647
Changes Take Effect: Immediately
Introduced: 8.5.110

If defined, overrides the default-cost option for any media type for the particular Tenant.

enabled

Default Value: false
Valid Values: true, false
Changes Take Effect: Immediately
Introduced: 8.5.110

Enables the budget model. If set to false, Stat Server does not provide the budget information in the CurrentTargetState statistic on agents. This option is recognized by URS.

interaction-cost-key

Default Value: InteractionCost
Valid Values: <key name>
Changes Take Effect: Immediately
Introduced: 8.5.110

Specifies the key in UserData, where the interaction cost is specified. If changed, all future interactions are affected. This option is recognized by URS.

This page was last modified on June 29, 2018, at 11:15.

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