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Route to DN

The following SCXML strategy routes an interaction to a DN.  When routing is completed, the strategy outputs information to the Orchestration Server (ORS) log.

<scxml version="1.0" xmlns="http://www.w3.org/2005/07/scxml" 
  <state id="initial">
    <transition event="interaction.added" target="routing"/>
  <state id="routing">
      <queue:submit priority="5" timeout="20">
        <queue:targets type="dn">
          <queue:target name="'7102'"/> 
    <transition event="queue.submit.done" target="exit">
      <log expr="'DONE'"/>
      <log expr="_event.data.targetobjectselected"/>
    <transition event="error.queue.submit" target="error"/>
  <final id="exit"/>
  <final id="error"/>

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This page was last modified on 22 September 2017, at 06:06.