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Connection Table

The following table lists Digital Messaging Server connections that are set in the Configuration Layer for different drivers. The connection to Message Server is optional and is only required if you are planning to use it for the application log output.

Important
  • It is possible to have multiple connections to some components. In the table, these components are marked with a *.
  • For information on connections related to DMS scalability, see DMS scalability.
Driver installed with DMS Connects to
Apple Business Chat Driver Message Server

Chat Server*
Interaction Server
Solution Control Server
Universal Contact Server

Facebook Driver Message Server

Chat Server*
Interaction Server
Solution Control Server

Twitter Driver Message Server

Chat Server*
Interaction Server
Solution Control Server

Genesys Driver for use with Genesys Hub Message Server

Chat Server*
Interaction Server
Solution Control Server
Universal Contact Server

Genesys Driver for SMS and MMS Message Server

Chat Server*
Interaction Server
Solution Control Server
Universal Contact Server

This page was last edited on May 25, 2021, at 14:01.
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