Genesys Engage
Genesys Voice Platform
System Guides / Release Notes / Other
Best Practices and White Papers
Genesys Configuration Options
Genesys Glossary
Genesys Use Cases
Release Notes
System-Level Guides
Genesys Engage cloud
Genesys Engage cloud
Designer
Genesys Portal
Desktops and Gplus Adapters
Composer
Genesys Agent Scripting
Genesys Desktop
Genesys Rules System
Genesys Softphone
Gplus Adapters
Interaction Workspace
Web Services and Applications
Workspace Desktop Edition
Workspace Web Edition
Framework
Genesys Administrator
Load Distribution Server
Management Framework
Multimedia Connector for Skype for Business
SIP Cluster
SIP Feature Server
SIP Server
SIP Voicemail
T-Servers
Digital
Genesys Engage Digital (eServices)
Genesys Callback
Genesys Co-browse
Genesys Widgets
Genesys Web Engagement
Genesys WebRTC Service
intelligent Workload Distribution
Knowledge Center
Universal Contact Server
Outbound
CX Contact
Engage
Genesys SMS Aggregation Service
Outbound Contact
Outbound Contact Expert
Reporting and Analytics
CC Analyzer/CCPulse+
Genesys Customer Experience Insights
Genesys Info Mart
Genesys Interactive Insights
Interaction Concentrator
Genesys Predictive Routing
License Reporting Manager
Pulse
Pulse Advisors
Performance Management Advisors
Real-Time Metrics Engine
Reporting and Analytics Aggregates
Reporting Templates
Routing
Composer
Orchestration Server
Universal Routing
SDKs
Genesys Interaction SDK
Genesys Mobile Engagement
Genesys SDKs
Platform SDK
Simulator Test Toolkit
SIP Endpoint SDK
Support
Genesys Care (Support)
Voice Self Service
Composer
Genesys Intelligent Automation
Genesys Voice Platform
IVR Interface Option
Workforce Engagement Management
Genesys Interaction Recording
Genesys Skills Management
Genesys Performance DNA
Genesys Training Manager
Genesys Interaction Analytics (GIA)
Genesys Decisions
Workforce Management
Other Products
Context Services
Conversation Manager
Cloud CTI
Decisions
Genesys Quality Management
Microsoft Skype for Business
Social Engagement
UC Connector
CX Evolution
EX Engage Connector
Genesys Voice Platform
GVP Deployment Guide
Introduction to GVP 9.0
GVP Architecture
Resource Manager
Policy Server
CTI Connector
PSTN Connector
Media Control Platform
Call Control Platform
Fetching Module and Squid
MRCP Proxy
Supplementary Services Gateway
Reporting Server
Resource Manager High Availability Solutions
How GVP Works
How the Resource Manager Works
Session Management
Service Selection
Policy Enforcement
Service-Request Modification
Managing Resources
Full Call Recording Requests (from Cisco UCM)
How the Policy Server Works
How the CTI Connector Works
How the PSTN Connector Works
How the Media Control Platform Works
How the Call Control Platform Works
How the Fetching Module Works
How the MRCP Proxy Works
How the MRCP v2 Proxy works
How the Supplementary Services Gateway Works
Support for Nuance SessionXML
How Logging and Reporting Works
GVP Call Flows
Specifications and Standards
Prerequisites and Planning
Preparing the Operating System for GVP
Preparing the Hosts for GVP
Installing GVP
Installing GVP with the Deployment Wizard
Installing the VP Reporting Plugin for GAX
Preparing to Install GVP Manually on Windows
Manually Installing GVP on Windows
Table: Connection Parameters for Configuration Server
Preparing to Install GVP Manually on Linux
Manually Installing GVP on Linux
Installing and Configuring the PSTN Connector
Deploying Multiple Media Control Platforms
Deploying GVP Multi-Site Environments
Configuring GVP
Configuring the GVP Components
Configuring GVP Components 2
Configuring GVP Components 3
Configuring the GVP Reporting Server Database
Maintaining GVP
Resource Manager High Availability
Resource Manager HA (Windows)
Resource Manager HA (Linux)
Reporting Server High Availability
Optimizing GVP Performance Through HTTP Caching
Other guides
GVP HSG Pages
GVP Migration Guide Pages
GVP Documentation Supplement
CCXML Reference
GVP Reporting Plugin for GAX
9.0.x
85
Jump to:
navigation
,
search
How GVP Works
Resource Manager
Policy Server
CTI Connector
PSTN Connector
Media Control Platform
Call Control Platform
Fetching Module
MRCP Proxy
Supplementary Services Gateway
Logging and Reporting
This page was last edited on July 31, 2019, at 06:57.
Comments or questions about this documentation?
Contact us
for support!