8.5.218.06

Workforce Management Database Utility Release Notes

Release Date	Release Type	Restrictions	AIX	Linux	Mac	Solaris	Windows
05/26/21	General						X

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Releases Info

• List of 8.5.x Releases
• 8.5.x Known Issues

Product Documentation

Workforce Managment

Genesys Products

List of Release Notes

What's New

This release contains the following new features and enhancements:

• New indexes in WFM Database Utility improve WFM's performance when:
  • Checking time-off limits
  • Inserting time-off requests in the Calendar or Schedule
  • Processing agents' Schedule bids

  (WFM-33895)

Resolved Issues

This release contains no resolved issues.

Upgrade Notes

No special procedure is required to upgrade to release 8.5.218.06.