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Workforce Management Database Utility Release Notes

Release Date Release Type Restrictions AIX Linux Mac Solaris Windows
05/26/21 General X

Helpful Links

Releases Info

Product Documentation

Workforce Managment

Genesys Products

List of Release Notes

What's New

This release contains the following new features and enhancements:

  • New indexes in WFM Database Utility improve WFM's performance when:
    • Checking time-off limits
    • Inserting time-off requests in the Calendar or Schedule
    • Processing agents' Schedule bids

Resolved Issues

This release contains no resolved issues.

Upgrade Notes

No special procedure is required to upgrade to release

This page was last edited on May 26, 2021, at 15:11.
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