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8.5.366.04

Genesys SR Service Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
02/20/19 Hot Fix X


Helpful Links

What's New

This release includes only resolved issues.



Resolved Issues

This release contains the following resolved issues:


Screen Recording Service (SRS) no longer deletes recordings that are not uploaded from an agent's machine during restart, even if there are connection issues with Interaction Recording Web Services (RWS). (GIR-25333)




Upgrade Notes

No special procedure is required to upgrade to release 8.5.366.04.

This page was last edited on February 21, 2019, at 05:21.

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