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9.0.009.00

Predictive Routing - URS Strategy Subroutines Release Notes


Predictive Routing - URS Strategy Subroutines is part of 9.x starting in 9.0.006.00.
Release Date Release Type Restrictions AIX Linux Solaris Windows
03/28/2018 General Under Shipping Control X

Helpful Links


What's New

This is a restricted release for this component. For availability of this release, contact your Genesys representative. This release contains the following new features and enhancements:

  • The component name has been updated from Genesys Predictive Matching - URS Strategy Subroutines to Genesys Predictive Routing - URS Strategy Subroutines.
  • The PrrIxnCompleted subroutine has been renamed to GPRIxnCompleted to align with the new product name.
  • Journey Optimization Platform was renamed to AI Core Services in release 9.0.009.01.


Resolved Issues

This release contains no resolved issues.



Upgrade Notes

No special procedure is required to upgrade to release 9.0.009.00.

This page was last edited on March 28, 2018, at 19:09.
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