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Section: default
Default Value: 0
Valid Values: Any positive integer
Changes Take Effect:
Related Options: use-minimum-available-agent

When Agent hold-out is enabled, the available agents are checked against the configured number of minimum available agents. If the number of available agents is greater than the available agents, the agent hold-out is enabled. If the number of agents is lower than the minimum available agents, the agent hold-out is disabled.


This feature is applicable only:

  • when the clear targets is disabled
  • there is a different set of agents for each route attempt.


Section: default
Default Value: false
Valid Values: true, false
Changes Take Effect:

Enable the use-minimum-available-agent feature.

Predictive Routing - URS Strategy Subroutines Release Notes

Predictive Routing - URS Strategy Subroutines is part of 9.x starting in
Release Date Release Type Restrictions AIX Linux Mac Solaris Windows
04/11/22 General Under Shipping Control X

Helpful Links

What's New

This release contains the following new features and enhancements:

Resolved Issues

This release contains no resolved issues.

Upgrade Notes

No special procedure is required to upgrade to release

This page was last edited on April 11, 2022, at 14:27.
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