minimum-available-agent
Section: default
Default Value: 0
Valid Values: Any positive integer
Changes Take Effect:
Introduced: 9.0.020.01
Related Options: use-minimum-available-agent
When Agent hold-out is enabled, the available agents are checked against the configured number of minimum available agents. If the number of available agents is greater than the available agents, the agent hold-out is enabled. If the number of agents is lower than the minimum available agents, the agent hold-out is disabled.
This feature is applicable only:
- when the clear targets is disabled
- there is a different set of agents for each route attempt.
use-minimum-available-agent
Section: default
Default Value: false
Valid Values: true, false
Changes Take Effect:
Introduced: 9.0.020.01
Enable the use-minimum-available-agent feature.
9.0.020.01
Predictive Routing - URS Strategy Subroutines Release Notes
Release Date | Release Type | Restrictions | AIX | Linux | Mac | Solaris | Windows |
---|---|---|---|---|---|---|---|
04/11/22 | General | Under Shipping Control | X |
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What's New
This release contains the following new features and enhancements:
- Two new configuration options, use-minimum-available-agent and minimum-available-agent have been introduced to allow the agent hold-out feature to be disabled if the number of agents is lower than the minimum available agents. (PRR-7439)
Resolved Issues
This release contains no resolved issues.
Upgrade Notes
No special procedure is required to upgrade to release 9.0.020.01.