9.0.011.00

Predictive Routing - URS Strategy Subroutines Release Notes

9.x

Predictive Routing - URS Strategy Subroutines is part of 9.x starting in 9.0.006.00.

Release Date	Release Type	Restrictions	AIX	Linux	Solaris	Windows
07/13/2018	General	Under Shipping Control				X

Helpful Links

Releases Info

• List of 9.0.x Releases
• 9.0.x Known Issues

Product Documentation

• Genesys Predictive Routing

Genesys Products

• List of Release Notes

What's New

This is a general release for this component. For availability of this release, contact your Genesys representative. This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues.

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The use-double-selection option is now correctly initialized in the SetIdealAndReadyCondition subroutine. (PRR-2796)

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Upgrade Notes

No special procedure is required to upgrade to release 9.0.011.00.