9.0.008.00

Predictive Routing - URS Strategy Subroutines Release Notes

9.x

Predictive Routing - URS Strategy Subroutines is part of 9.x starting in 9.0.006.00.

Release Date	Release Type	Restrictions	AIX	Linux	Solaris	Windows
03/05/2018	Restricted					X

Helpful Links

Releases Info

• List of 9.0.x Releases
• 9.0.x Known Issues

Product Documentation

• Genesys Predictive Routing

Genesys Products

• List of Release Notes

What's New

This is a restricted release for this component. For availability of this release, contact your Genesys representative. This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:

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The IRD GetScoringAuthToken subroutine version 9.0.007.00 did not correctly handle the clean up of expired authentication tokens from the URS global map. This behavior is now corrected. (PRR-1985)

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Upgrade Notes

No special procedure is required to upgrade to release 9.0.008.00.