Switch gts Section

The <createcall> and <consult> interaction action elements have a limitation for the attribute “to” (where a destination is specified). Only digits can be specified in the “to” attribute. The limitation can be removed by configuration of valid-digits and max-digits options on the Switch object > Annex tab> gts section:

valid-digits

Option section: gts

Configuration object: Switch object

Default value: 0123456789

Valid values: Any string, which contains the set of signs/digits/characters that can be used in dialing numbers (example, 0123456789_RPO), with a maximum length of 255 characters

Value changes: Immediately

max-digits

Option section: gts

Configuration object: Switch object

Default value: 25

Valid values: Any integer from 1 to 255

Value changes: Immediately

gcti-re-registration-tout

Starting with 8.1.400.21, Orchestration Server now automatically performs re-registration of unregistered DNs or in scenarios where ORS receives EventError for RequestRegisterAddress. To support this functionality, you can configure the gcti-re-registration-tout Switch-level configuration option. The re-registration functionality is available for voice Switches only.

Option section: gts

Configuration object: Switch object

Default value: Part_A: 0, Part_B: 10

Valid values: Part_A: 0, any integer between 10 and 1800 (seconds), Part_B: any integer between 10 and 1800 (seconds)

Value changes: Immediately

For a complete option description, refer to the Interaction Concentrator Deployment Guide or the Configuration Options section on the Genesys Documentation website.

Starting with release 8.1.400.73, the following two new options have been added to support configurable DN registrations:

dn-reg-chunk-size

Option section: gts

Configuration object: ORS Application object or Switch object (if both objects are configured, the Switch object takes precedence)

Default value: 500

Valid values: 1 to 2147483647

Value changes: On next registration attempt

This option is used to define the maximum number of consecutive Register Address requests to one T-Server.

dn-reg-chunk-timeout

Option section: gts

Configuration object: ORS Application object or Switch object (if both objects are configured, the Switch object takes precedence)

Default value: 1

Valid values: 1 to 2147483647

Value changes: On next registration attempt

This option is used to define the timeout in seconds between chains of consecutive Register Address requests.