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A result code is a system- or agent-assigned value that is set upon the completion of a task. Result codes are often included in reports to enable further understanding of the disposition of a task — for example, the outcome of a routing strategy, a result code from the source system, or the invocation/termination of after-call work. The RESULT_CODE dimension is populated from the iWD extended attribute, resultCode.
|RESULT_CODE_KEY||int||Primary key of this table.|
|RESULT_CODE_NAME||varchar(64)||Descriptive name of the result code.|
|CREATED_ETL_AUDIT_KEY||int||Key to the ETL_AUDIT dimension, identifying the ETL job that created this record.|
|UPDATED_ETL_AUDIT_KEY||int||Key to the ETL_AUDIT dimension, identifying the ETL job that last updated this record.|