Maintenance Notice - PDF Generation
Dynamic PDF generation for web-based content is temporarily unavailable. This maintenance affects dynamic PDF files that are generated from either the HTML-based page or manual that you are viewing. Links that normally allow this functionality have been hidden, and will reappear as soon as the feature is restored.

Note: Access to static files, including PDF files that are not dynamically generated from our web-based content, is unaffected.

Jump to: navigation, search

Activating IWD Aggregate Plugins

Similarly to activating statistics (see Composition of IWD Statistics and Aggregates), you activate a plug-in by appending it to the file, which is located in the \plugins subfolder. By default, only the task classification aggregate is enabled in this file to minimize ETL processing time and Data Mart size; this plug-in’s content consists of the following single line:


To enable additional plugins, perform the following steps:

  1. Stop iWD Data Mart runtime node.

  2. Using an ASCII editor, open, add a row for each plug-in that you want to enable, and save.

  3. Important
    This file should not contain any extraneous lines.
  4. Run the iWD database upgrade command-line utility, dbup_dm.cmd, to see the effect of these changes. One function of this utility is to create the necessary tables to support these plug-ins. Refer to the Creating the iWD Data Mart Database tab on this page in the iWD 8.5 Deployment Guide for additional information about this utility.

For example, to add the agent aggregate plug-in, add a line to the file as shown below:


Genesys provides this transformation script but you must enable it in order to use it.

This page was last edited on April 19, 2017, at 18:05.


Comment on this article:

blog comments powered by Disqus