Install and Configure Predictive Routing
This section provides deployment and configuration instructions for AI Core Services (AICS) and Agent State Connector (ASC) in both single-server and high availability environments.
- For how to integrate the Predictive Routing Subroutines with your Genesys routing environment, see Integrate with Genesys Routing
This section contains the following topics:
This page was last modified on July 12, 2019, at 08:41.