Supplementary Reading

This section describes additional documentation resources.

• BusinessObjects XI 3.1
• SAP BusinessObjects Enterprise XI 3.1 InfoView User’s Guide
• BusinessObjects Enterprise XI 3.1 Universe Designer
• BusinessObjects Enterprise XI 3.1 Building reports with the SAP BusinessObjects Web Intelligence HTML Report Panel
• BusinessObjects Business Intelligence Platform 4.1
• Business Intelligence Platform User Guide—SAP BusinessObjects Business Intelligence Platform 4.1 Support Package 2
• Business Intelligence Launch Pad User Guide—SAP BusinessObjects Business Intelligence Platform 4.1 Support Package 2
• Information Design Tool User Guide—SAP BusinessObjects Business Intelligence platform 4.1 Support Package 2
• Genesys
• The Genesys Glossary provides a comprehensive list of the Genesys and computer-telephony integration (CTI) terminology and acronyms.
• Genesys Migration Guide, available on the Genesys Documentation website, provides documented migration strategies for Genesys product releases. Contact Genesys Customer Care for more information.
• Release Notes and Product Advisories for this product, which are available on the Genesys Documentation website.

Information about supported hardware and third-party software is available on the Genesys Documentation website in the following documents:

• Genesys Supported Operating Environment Reference Guide
• Genesys Supported Media Interfaces Reference Manual
• Genesys Hardware Sizing Guide, which provides information about Genesys hardware sizing guidelines for the Genesys 8.x releases. For additional system-wide planning tools and information, see the release-specific listings of System-Level Documents on the Genesys Documentation website (docs.genesys.com).

Genesys product documentation is available on the:

• Genesys Customer Care website
• Genesys Documentation website
• Genesys Documentation Library DVD, which you can order by e-mail from Genesys Order Management at Genesys Order Management.