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DN configuration

This section describes how to create and modify a DN for use with components such as Workspace Desktop Edition (WDE). The options used in these procedures are for illustrative purposes only. You may need to adjust some of the settings based on your specific site requirements.

Creating a DN

1. In GA, go to Provisioning > Switching > Switches > SIP_Switch > DNs.

2. Click New.

3. On the Configuration tab, enter the number of the DN (for example, 8001) and set the Type to Extension.

4. On the Options tab, set the options as follows:

Section Option Value
Tserver contact *
Tserver dual-dialog-enabled false
Tserver multimedia true
Tserver preview-interaction false
Tserver refer-enabled false
Tserver reuse-sdp-on-reinvite true
Tserver sip-cti-control talk, hold, dtmf
Tserver sip-signaling-chat none
Tserver voice true

5. Click Save & Close.

Creating a Place

  1. In GA, go to Provisioning > Switching > Places.
  2. Click New.
  3. Give the Place a name (for example, Place_SIP_8001).
  4. Click Add.
  5. Go to SIP_Switch > DNs and select the DN you created earlier.
  6. Click OK.
  7. Click Save & Close to create the Place.

Modifying users

  1. In GA, go to Provisioning > Accounts > Users.
  2. Double-click the User that you want to use for login.
  3. Expand Agent Info.
  4. Click the selection box for Default Place and select the place you created earlier.
  5. Click OK.
  6. Click Save & Close.
This page was last edited on July 11, 2016, at 16:16.
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