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Client-side Port Definition

eServices supports client-side port definition between components as outlined in the following tables. In these tables, the components listed in the first column are connecting to the components that are listed in the top row. Refer to the Genesys Security Deployment Guide for information about how to configure client-side port parameters.

Client-side Port 1 Connections


Connection Config Server Config Server Proxy Solution Control Server Message Server Interaction Server Universal Contact Server
Interaction Server Yes Yes N/A Yes Yes Yes
Interaction Server Proxy Yes Yes N/A Yes Yes N/A
Universal Contact Server Yes Yes N/A Yes N/A
Universal Contact Server Proxy Yes Yes N/A Yes N/A Yes
E-mail Server Yes Yes N/A Yes Yes Yes
Chat Server Yes Yes N/A Yes Yes Yes
SMS Server Yes Yes Yes Yes Yes N/A
Social Messaging Server Yes Yes N/A Yes Yes Yes
Classification Server Yes Yes N/A Yes N/A No
Web API Java Yes Yes Yes Yes No No
Web API .NET Yes Yes Yes No No No

Client-side Port 2 Connections

TLS Support 2

Connection UCS Proxy E-mail Server Chat Server SMS Server Social Messing Server Classification Server
Interaction Server N/A Yes Yes Yes Yes Yes
Universal Contact Server N/A N/A N/A N/A N/A N/A
Universal Contact Server Proxy N/A N/A N/A N/A N/A
E-mail Server N/A N/A N/A N/A N/A
Chat Server N/A N/A N/A N/A N/A
SMS Server N/A N/A Yes N/A N/A
Social Messaging Server N/A N/A Yes N/A N/A
Classification Server N/A N/A N/A N/A N/A
Web API Java N/A No No N/A N/A N/A
Web API .NET N/A No No N/A N/A N/A

Client-side Port 3 Connections


Connection Web API Java Web API .NET DB Server Universal Routing Server Stat Server
Interaction Server N/A N/A No N/A Yes
Universal Contact Server N/A N/A N/A N/A No
Universal Contact Server Proxy N/A N/A N/A N/A N/A
E-mail Server N/A N/A N/A N/A N/A
Chat Server N/A N/A N/A N/A N/A
SMS Server N/A N/A N/A N/A N/A
Social Messaging Server N/A N/A N/A N/A N/A
Classification Server N/A N/A N/A N/A N/A
Web API Java N/A N/A No
Web API .NET N/A N/A No
Important
Training Server does not support the client-side port connection type.
This page was last modified on October 1, 2014, at 05:29.

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