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9.0.007.10

Genesys Cloud API Driver for Facebook Release Notes


Genesys Cloud API Driver for Facebook is part of 9.x starting in 9.0.001.02.
Release Date Release Type Restrictions AIX Linux Solaris Windows
08/07/19 Hot Fix X X X X


Helpful Links

Releases Info

Product Documentation

Genesys Products


What's New

This release includes only resolved issues.



Resolved Issues

This release contains the following resolved issues:


An issue that caused a timeout error when an outbound attachment was greater than 10 MB, is fixed. (SMD-6105)


Agents can now see an animated preview of a GIF attachment in Facebook interactions. (SMD-6104)




Upgrade Notes

This release of Cloud API Driver for Facebook 9.0.007.10 is compatible only with Cloud API Driver for Twitter 9.0.007.09 and not compatible with previous versions of Cloud API Driver for Twitter.

If you are upgrading Cloud API Driver for Facebook to 9.0.007.10, you must upgrade Cloud API Driver for Twitter to 9.0.007.09.

This page was last edited on September 18, 2020, at 13:55.
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