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Known Issues and Recommendations

Genesys Cloud API Driver for Facebook

The Known Issues and Recommendations section is a cumulative list for all 9.0.x releases of Genesys Cloud API Driver for Facebook. This section provides the latest information on known issues and recommendations associated with this product. It includes information on when individual items were found and, if applicable, corrected. The Resolved Issues section for each release describes the corrections and may list additional issues that were corrected without first being documented as Known Issues.


See also Internationalization Issues.



Outbound media attachments that are greater than 10 MB in size might result in a timeout error.

ID: SMD-6105 Found In: 9.0.007.08 Fixed In: 9.0.007.10

An animated GIF file sent in the comment is displayed as a static image on Facebook.

ID: SMD-6104 Found In: 9.0.007.08 Fixed In: 9.0.007.10


Internationalization Issues

Information in this section is included for international customers. Release numbers in the Found In and Fixed In fields refer to the English (US) release of Genesys Cloud API Driver for Facebook unless otherwise noted in the issue description.


There are no internationalization issues for this product.


This page was last edited on August 7, 2019, at 15:53.

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