9.0.009.07

Genesys Cloud API Driver for Facebook Release Notes

9.x

Genesys Cloud API Driver for Facebook is part of 9.x starting in 9.0.001.02.

Release Date	Release Type	Restrictions	AIX	Linux	Solaris	Windows
12/26/19	Update		X	X	X	X

Helpful Links

Releases Info

• List of 9.0.x Releases
• 9.0.x Known Issues

Product Documentation

• Genesys Social Engagement

Genesys Products

• List of Release Notes

What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:

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The driver now makes additional checks to ensure that the SesSendOutbMsg request is considered as a message with file attachments. As a result, the attached chatEventUserData section of the SesSendOutbMsg request is processed properly. (SMD-6206)

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The driver now has an improved error logging mechanism. (SMD-6198)

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The driver now has an improved logic to detect failures such as an interaction that is not submitted to Interaction Server. (SMD-6130)

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Upgrade Notes

No special procedure is required to upgrade to release 9.0.009.07.