ha-bot-start-unrestricted
Section: channel-chatbot
Default Value: false
Valid Values: true, false
Changes Take Effect: Immediately
Introduced: 9.0.006.04
In the case of starting multiple bots in the same chat session on different pairs of BGS instances, this option permits a bot to start even if HA support for the bot is not possible.
ha-bot-recovery-enabled
Section: channel-chatbot
Default Value: false
Valid Values: true, false
Changes Take Effect: After restart
Introduced: 9.0.006.04
Enables (true) or disables (false, the default) bot recovery mode, when BGS restores bot sessions during startup or switchover to primary mode.
ha-bot-recovery-batch
Section: channel-chatbot
Default Value: 200
Valid Values: Any integer from 1-1000000
Changes Take Effect: Immediately
Introduced: 9.0.006.04
Specifies the number of interactions in a single batch, which BGS fetches from Interaction Server during a bot recovery procedure.
9.0.006.04
Bot Gateway Server Release Notes
| Release Date | Release Type | Restrictions | AIX | Linux | Solaris | Windows |
|---|---|---|---|---|---|---|
| 09/30/19 | Update | X | X |
Helpful Links
Releases Info
Product Documentation
Genesys Products
What's New
This release contains the following new features and enhancements:
- Support for high availability of bot instances:
- Introduced 3 new options:
- Bot instances can now survive Bot Gateway Server switchover/failover conditions by enabling ha-bot-recovery-enabled.
- Upon restart, the bot now uses new API methods to preserve and restore the context data (requires Chat Server version 8.5.308.06 or higher).
- The sample bot project demonstrates how to use the new API methods provided for high availability mode.
(CBP-516)
- Support for OpenJDK 11. See the Prerequisites section on the eServices page in the Genesys Supported Operating Environment Reference Guide for more detailed information and a list of all prerequisites. (CBP-581)
Resolved Issues
This release contains the following resolved issues:
Bot Gateway Server logging is now possible from all classes (including ChatBotFactory) by using com.genesyslab.chat.bots.chatbotapi.platform.LoggerFactory. (CBP-589)
Upgrade Notes
No special procedure is required to upgrade to release 9.0.006.04.