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log4j2-config-profile

Section: log
Default Value:
Valid Values: log4j2.xml
Changes Take Effect: After restart


Logging configuration file used by PSDK log4j2 loggers. The file is supplied with the server and is located in the installation directory. You can control PSDK loggers by editing this file. Use the PSDK loggers to see the events that occurred during the server startup.

ha-chat-reconnecting-delay

Section: channel-chatbot
Default Value: 10
Valid Values: Any integer from 0-86400
Changes Take Effect: Immediately for new connections
Introduced: 9.0.005.05

Specifies the delay between attempts when Bot Gateway Server tries to reconnect the bot to the chat session when there is a Chat Server disconnect.

ha-chat-reconnecting-attempts

Section: channel-chatbot
Default Value: 15
Valid Values: Any integer from 0-1000000
Changes Take Effect: Immediately for new connections
Introduced: 9.0.005.05

Specifies how many times Bot Gateway Server tries to reconnect the bot to the chat session when there is a Chat Server disconnect.

9.0.005.05

Bot Gateway Server Release Notes


9.0
Bot Gateway Server is part of 9.0 starting in 9.0.004.08.
Release Date Release Type Restrictions AIX Linux Solaris Windows
06/27/19 Update X X

Helpful Links


What's New

This release contains the following new features and enhancements:

  • Support for OpenJDK 8. See the Prerequisites section on the eServices page in the Genesys Supported Operating Environment Reference Guide for more detailed information and a list of all prerequisites. (CBP-524)
  • Rich Media related API is now extended with getRelatedEventId() which defines a correspondence between a sent structured message and a received reply. (CBP-522)
  • Bot launching rate is improved significantly. Performance benchmarks are provided in the documentation and can be used for sizing guidelines. (CBP-519)
  • High availability elements now support a reconnection to a chat session in the case of a Chat Server failure, as well as the correct handling of a reconnection to Interaction Server and UCS. (CBP-511)
  • Introduced two new configuration options:
    • ha-chat-reconnecting-attempts specifies how many times Bot Gateway Server tries to reconnect the bot to the chat session when there is a Chat Server disconnect.
    • ha-chat-reconnecting-delay specifies the delay between attempts when Bot Gateway Server tries to reconnect the bot to the chat session when there is a Chat Server disconnect.
      (CBP-510)



Resolved Issues

This release contains the following resolved issues:


Bot Gateway Server (BGS) now permits the use of a Java library with a different version, if the Java library is included with the BGS and Digital Messaging Server (DMS) installation package. Previously, in certain cases, such conditions might cause an exception. (CBP-570)




Upgrade Notes

  • Bot Gateway Server 9.0.005.05 requires Digital Messaging Server 9.1.001.04 for the upgrade.
  • In the Application Options tab, you must add the new configuration option log4j2-config-profile (in the [log] section) with the value log4j2.xml.
This page was last modified on July 24, 2019, at 08:04.

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