Genesys Info Mart Options Reference
Welcome to the Options Reference for Genesys Info Mart. This document provides full information about all the configuration options that are set on the Genesys Info Mart application object and in Genesys Info Mart–related configuration sections on other objects, such as DNs.
Important
The valid values shown in the option descriptions reflect the acceptable values that control the described behavior. In some cases, Genesys Info Mart will apparently accept other values without necessarily generating an error when Genesys Info Mart checks the configuration or during runtime. To prevent unexpected behavior, always observe the valid values reported in this document.Genesys Info Mart Application
Options for this component are contained in the following configuration sections:
Tip
In the summary table(s) below, type in the Search box to quickly find options, configuration sections, or other values, and/or click a column name to sort the table. Click an option name to link to a full description of the option. Be aware that the default and valid values are the values in effect with the latest release of the software and may have changed since the release you have; refer to the full description of the option to see information for earlier releases.
The following options are configured at the application level (in other words, on the application object).
| Section | Option | Default | Changes Take Effect |
|---|---|---|---|
| Section | Option | Default | Changes Take Effect |
| date-time | date-time-max-days-ahead | 366 | At the next run of Job_MaintainGIM |
| date-time | date-time-min-days-ahead | 183 | At the next run of Job_MaintainGIM |
| date-time | date-time-start-year | 2012 | At the next run of Job_MaintainGIM |
| date-time | date-time-table-name | DATE_TIME | At the next run of Job_MaintainGIM |
| date-time | date-time-tz | GMT | At the next run of Job_MaintainGIM |
| date-time | first-day-of-week | 1 | At the next run of Job_MaintainGIM |
| date-time | fiscal-year-start | No default value | At the next run of Job_MaintainGIM |
| date-time | fiscal-year-week-pattern | none | At the next run of Job_MaintainGIM |
| date-time | min-days-in-first-week | 1 | At the next run of Job_MaintainGIM |
| date-time | simple-week-numbering | true | At the next run of Job_MaintainGIM |
| elasticsearch-<data-source-id> | client | off | On the next ETL cycle |
| elasticsearch-<data-source-id> | g:index-interval | No default value | On the next ETL cycle |
| elasticsearch-<data-source-id> | g:tenant-prefix | No default value | On the next ETL cycle |
| elasticsearch-<data-source-id> | rest:max-content-length | 100 MB | At the next run of Job_TransformGIM |
| elasticsearch-<data-source-id> | sources:extra | None | On the next ETL cycle |
| error-policy | error-policy-call-mergecall-missing | resume | On the next ETL cycle |
| error-policy | error-policy-campaign-group-missing | exception | On the next ETL cycle |
| error-policy | error-policy-cfg-check-backup-data-source | error | At the next configuration check |
| error-policy | error-policy-ipurpose-numberformat | resume | On the next ETL cycle |
| error-policy | error-policy-irf-exception | log_db_resume | On the next ETL cycle |
| error-policy | error-policy-irf-exception-resumable | Exception | On the next ETL cycle |
| error-policy | error-policy-islink-dangling | resume | On the next ETL cycle |
| error-policy | error-policy-islink-multiple-sources | resume | On the next ETL cycle |
| error-policy | error-policy-islink-multiple-targets | resume | On the next ETL cycle |
| error-policy | error-policy-islink-multiple-vertices | resume | On the next ETL cycle |
| error-policy | error-policy-islink-source-party-missing | resume | On the next ETL cycle |
| error-policy | error-policy-party-created-duplicated | resume | On the next ETL cycle |
| error-policy | error-policy-party-created-missing | resume | On the next ETL cycle |
| error-policy | error-policy-party-parent-missing | resume | On the next ETL cycle |
| gim-etl | aggregation-engine-class-name | none | On restart |
| gim-etl | days-to-keep-active-facts | 30 | At the next run of Job_TransformGIM or Job_MaintainGIM |
| gim-etl | days-to-keep-cfg-facts | 400 or days-to-keep-gim-facts | At the next run of Job_MaintainGIM |
| gim-etl | days-to-keep-deleted-annex | 2 | At the next run of Job_MaintainGIM |
| gim-etl | days-to-keep-discards-and-job-history | 600 | At the next run of Job_MaintainGIM |
| gim-etl | days-to-keep-gdpr-history | 15 | At the next run of Job_MaintainGIM |
| gim-etl | days-to-keep-gidb-facts | 14 | At the next run of Job_MaintainGIM |
| gim-etl | days-to-keep-gim-facts | 400 | At the next run of Job_MaintainGIM |
| gim-etl | delayed-data-threshold | 900 | On the next ETL cycle |
| gim-etl | etl-start-date | Initialization date minus 30 days | On database initialization |
| gim-etl | extract-data-cfg-facts-chunk-size | 90000 | On the next ETL cycle for the DAP with role=ICON_CFG |
| gim-etl | extract-data-chunk-size | 900 | On the next ETL cycle |
| gim-etl | extract-data-max-conn | 128 | On the next ETL cycle |
| gim-etl | extract-data-stuck-threshold | 28860 | On the next ETL cycle |
| gim-etl | extract-data-thread-pool-size | 32 | On the next ETL cycle |
| gim-etl | extract-last-second | false | On the next ETL cycle |
| gim-etl | job-run-watchdog-timeout | 1 | |
| gim-etl | link-msf-userdata-mm | false | On the next ETL cycle |
| gim-etl | link-msf-userdata-voice | false | On the next ETL cycle |
| gim-etl | max-call-duration | 3600 | On the next ETL cycle |
| gim-etl | max-camp-group-session-duration-in-hours | 168 | On the next ETL cycle |
| gim-etl | max-camp-group-state-duration-in-hours | 168 | On the next ETL cycle |
| gim-etl | max-chain-processing-duration-in-hours | 8 | On the next ETL cycle |
| gim-etl | max-chunks-per-job | 10 | On the next ETL cycle |
| gim-etl | max-msfs-per-irf | 50 | On the next ETL cycle |
| gim-etl | max-parties-per-call | 100 | On the next ETL cycle |
| gim-etl | max-session-duration-in-hours | 24 | On the next ETL cycle |
| gim-etl | max-state-duration | 14400 | On the next ETL cycle |
| gim-etl | max-thread-duration-after-inactive-in-days | 31 | On the next ETL cycle |
| gim-etl | max-time-deviation | 30 | On the next ETL cycle |
| gim-etl | memory-threshold | 0 | Immediately |
| gim-etl | merge-chunk-size | 200000 | On the next ETL cycle |
| gim-etl | merge-failed-is-link-timeout | 0 | On the next ETL cycle |
| gim-etl | partitioning-ahead-range | 14 | At the next run of Job_MaintainGIM |
| gim-etl | partitioning-interval-size-gidb | 86400 | At the next run of Job_MaintainGIM |
| gim-etl | partitioning-interval-size-gidb-mm | 86400 or partitioning-interval-size-gidb | At the next run of Job_MaintainGIM |
| gim-etl | partitioning-interval-size-gidb-ocs | 86400 or partitioning-interval-size-gidb | At the next run of Job_MaintainGIM |
| gim-etl | partitioning-interval-size-gim | 86400 | At the next run of Job_MaintainGIM |
| gim-etl | purge-thread-pool-size | 32 | At the next run of Job_MaintainGIM |
| gim-etl | purge-transaction-size | 100000 | At the next run of Job_MaintainGIM |
| gim-etl | q-answer-threshold-voice | 60 | On the next ETL cycle |
| gim-etl | q-short-abandoned-threshold-voice | 10 | On the next ETL cycle |
| gim-etl | short-abandoned-threshold | 10 | On the next ETL cycle |
| gim-etl | sm-resource-state-priority | ACW, NOT_READY, BUSY, READY | On the next ETL cycle |
| gim-etl | user-event-data-timeout | 3600 | On the next ETL cycle |
| gim-etl-media-chat | q-answer-threshold | 60 | At the next run of Job_TransformGIM |
| gim-etl-media-chat | q-short-abandoned-threshold | 10 | On the next ETL cycle |
| gim-etl-media-chat | short-abandoned-threshold | 10 | On the next ETL cycle |
| gim-etl-media-email | q-answer-threshold | 60 | At the next run of Job_TransformGIM |
| gim-etl-media-email | q-short-abandoned-threshold | 10 | On the next ETL cycle |
| gim-etl-media-email | short-abandoned-threshold | 10 | On the next ETL cycle |
| gim-etl-populate | populate-irf-asm-engage-duration | false | At the next run of Job_TransformGIM |
| gim-etl-populate | populate-media-neutral-sm-facts | false | On the next ETL cycle |
| gim-etl-populate | populate-mm-ixnqueue-facts | false | On the next ETL cycle |
| gim-etl-populate | populate-mm-workbin-facts | true | On the next ETL cycle |
| gim-etl-populate | populate-sip-im-facts | false | On the next ETL cycle |
| gim-etl-populate | populate-sm-busy-from-mm-ixns | false | On the next ETL cycle |
| gim-etl-populate | populate-sm-chat-resource-activity | true | On the next ETL cycle |
| gim-etl-populate | populate-sm-email-resource-activity | true | On the next ETL cycle |
| gim-etl-populate | populate-sm-resource-session-facts | true | On the next ETL cycle |
| gim-etl-populate | populate-sm-resource-state-facts | true | On the next ETL cycle |
| gim-etl-populate | populate-sm-resource-state-reason-facts | true | On the next ETL cycle |
| gim-etl-populate | populate-sm-voice-resource-activity | true | On the next ETL cycle |
| gim-etl-populate | populate-thread-facts | false | At the next run of Job_TransformGIM |
| gim-etl-populate | populate-workbin-as-hold | false | On the next ETL cycle |
| gim-export | chunk-size-seconds | 86400 | On the next run of Job_ExportGIM |
| gim-export | days-to-keep-output-files | 14 | On the next run of Job_ExportGIM |
| gim-export | encrypt-certificate | No default value | |
| gim-export | max-retries | 3 | On the next run of Job_ExportGIM |
| gim-export | output-directory | output | On the next run of Job_ExportGIM |
| gim-export | output-files-encoding | utf8 | On the next run of Job_ExportGIM |
| gim-export | retry-delay-seconds | 30 | On the next run of Job_ExportGIM |
| gim-export | start-date | No default value | On the next run of Job_ExportGIM |
| gim-export | thread-pool-size | 10 | On the next run of Job_ExportGIM |
| gim-export | use-export-views | false | On the next run of Job_ExportGIM |
| gim-transformation | adjust-vq-time-by-strategy-time | false | At the next run of Job_TransformGIM |
| gim-transformation | canceled-queues | iWD_Canceled | At the next run of Job_TransformGIM |
| gim-transformation | cb-virtual-queue-pattern | .* | At the next run of Job_TransformGIM |
| gim-transformation | chunk-size | 7200 | At the next run of Job_TransformGIM |
| gim-transformation | completed-queues | iWD_Completed | At the next run of Job_TransformGIM |
| gim-transformation | default-ivr-to-self-service | false | At the next run of Job_TransformGIM |
| gim-transformation | expand-mediation-time-for-gapless | true | On the next ETL cycle |
| gim-transformation | fix-missing-party-links | false | At the next run of Job_TransformGIM |
| gim-transformation | ignored-reason-codes | INTERACTION_WORKSPACE | At the next run of Job_TransformGIM |
| gim-transformation | introduced-transfer-threshold | 0 | At the next run of Job_TransformGIM |
| gim-transformation | irf-io-parallelism | 4 | At the next run of Job_TransformGIM |
| gim-transformation | ixn-data-limit | 10000 | At the next run of Job_TransformGIM |
| gim-transformation | kafka-idle-timeout | 10 (seconds) | On the next ETL cycle |
| gim-transformation | kafka-query-end-offsets | false | On the next ETL cycle |
| gim-transformation | link-vrp-vq-msf-to-irf | false | At the next run of Job_TransformGIM |
| gim-transformation | msf-target-route-thru-queue | false | At the next run of Job_TransformGIM |
| gim-transformation | ocs-allowed-lateness | PT0S | On the next ETL cycle |
| gim-transformation | ocs-caf-aggregates-calls | true | At the next run of Job_TransformGIM |
| gim-transformation | ocs-chain-history-limit | 5000 | At the next run of Job_TransformGIM |
| gim-transformation | ocs-dial-sched-time | last | At the next run of Job_TransformGIM |
| gim-transformation | pipeline-timeout-in-hours | 1 | At the next run of Job_TransformGIM |
| gim-transformation | routing-target-regular-dn-fold-external | true | At the next run of Job_TransformGIM |
| gim-transformation | show-non-queue-mediation-mm | false | On the next ETL cycle |
| gim-transformation | stop-ixn-queues | No default value | At the next run of Job_TransformGIM |
| gim-transformation | ud-io-parallelism | 5 | At the next run of Job_TransformGIM |
| kafka-<cluster-name> | bootstrap.servers | No default value | On the next ETL cycle |
| kafka-<cluster-name> | g:topic:<topic-name> | No default value | On the next ETL cycle |
| log | standard | network | Immediately |
| log | verbose | standard | Immediately |
| log4j | console-pattern-layout | %d{ISO8601} %-5p %-12t %m%n | Immediately |
| log4j | file-pattern-layout | %d{ISO8601} %-5p %-12t %m%n | Immediately |
| log4j | log-file-name | gim_etl.log | Immediately |
| log4j | log4j.appender.ConsoleLogger.Threshold | info | Immediately |
| log4j | logging-level | info | Immediately |
| log4j | max-backup-index | 10 | Immediately |
| log4j | max-log-file-size | 50MB | Immediately |
| schedule | aggregate-duration | 5: | Immediately |
| schedule | aggregate-schedule | 0 1 | Immediately |
| schedule | etl-end-time | 22: | Immediately |
| schedule | etl-frequency | 1 | On the next ETL cycle |
| schedule | etl-start-time | 06: | Immediately |
| schedule | export-schedule | 20 0/8 | Immediately |
| schedule | maintain-start-time | 03: | Immediately |
| schedule | on-demand-migration | false | When Genesys Info Mart next enters the migration state |
| schedule | run-aggregates | false | Immediately |
| schedule | run-export | false | Immediately |
| schedule | run-maintain | true | Immediately |
| schedule | run-scheduler | false | Immediately |
| schedule | run-update-stats | false | Immediately |
| schedule | timezone | GMT | Immediately |
| schedule | update-stats-schedule | 0/10 * | Immediately |
Other Configuration Objects
Database Access Point (DAP)
The following options are configured at the DAP level (in other words, on the DAP object).
| Section | Option | Default | Changes Take Effect |
|---|---|---|---|
| Section | Option | Default | Changes Take Effect |
| gim-etl | agg-jdbc-url | No default value | On restart of the Genesys Info Mart Server. |
| gim-etl | cp-reuse-count | -1 | On restart of the Genesys Info Mart Server |
| gim-etl | default-schema | No default value | For an extraction DAP, at the next run of the extraction job for the particular data domain; for the Info Mart DAP, on restart of the Genesys Info Mart Server. |
| gim-etl | geo-location | “” | For an extraction DAP, at the next run of the extraction job for the particular data domain; for the Info Mart DAP, on restart of the Genesys Info Mart Server. |
| gim-etl | jdbc-host | No default value | For an extraction DAP, at the next run of the extraction job for the particular data domain; for the Info Mart DAP, on restart of the Genesys Info Mart Server. |
| gim-etl | jdbc-port | 1433 (for Microsoft SQL Server), 1521 (for Oracle), or 5432 (for PostgreSQL) | For an extraction DAP, at the next run of the extraction job for the particular data domain; for the Info Mart DAP, on restart of the Genesys Info Mart Server. |
| gim-etl | jdbc-sid | No default value | For an extraction DAP, at the next run of the extraction job for the particular data domain; for the Info Mart DAP, on restart of the Genesys Info Mart Server. |
| gim-etl | jdbc-url | No default value | For an extraction DAP, at the next run of the extraction job for the particular data domain; for the Info Mart DAP, on restart of the Genesys Info Mart Server. |
| gim-etl | role | No default value | For an extraction DAP, the next time that extraction jobs are launched; for the Info Mart DAP, on restart of the Genesys Info Mart Server. |
Switch
The following options are configured at the Switch level (in other words, on the Switch object).
| Section | Option | Default | Changes Take Effect |
|---|---|---|---|
| Section | Option | Default | Changes Take Effect |
| gim-etl | factor-dnd-into-sm-resource-states | false (for voice-handling and SIP switches); true (for multimedia-handling switches) | On the next ETL cycle |
| gim-etl | network-switch | false | At the next run of Job_ExtractICON |
| gim-etl | q-answer-threshold-voice | 60 | On the next ETL cycle |
| gim-etl | q-short-abandoned-threshold-voice | 10 | On the next ETL cycle |
| gim-etl-media-chat | q-answer-threshold | 60 | At the next run of Job_TransformGIM |
| gim-etl-media-chat | q-short-abandoned-threshold | 10 | On the next ETL cycle |
| gim-etl-media-email | q-answer-threshold | 60 | At the next run of Job_TransformGIM |
| gim-etl-media-email | q-short-abandoned-threshold | 10 | On the next ETL cycle |
Media Type Business Attribute
The following options are configured on the Media Type business attribute.
| Section | Option | Default | Changes Take Effect |
|---|---|---|---|
| Section | Option | Default | Changes Take Effect |
| gim-etl-media | q-answer-threshold | 60 | At the next run of Job_TransformGIM |
| gim-etl-media | q-short-abandoned-threshold | 10 | On the next ETL cycle |
| gim-etl-media | short-abandoned-threshold | 10 | On the next ETL cycle |
DN
The following options are configured at the DN level (in other words, on the DN object).
| Section | Option | Default | Changes Take Effect |
|---|---|---|---|
| Section | Option | Default | Changes Take Effect |
| gim-etl | link-msf-userdata | false | On the next ETL cycle |
| gim-etl | q-answer-threshold-voice | 60 | On the next ETL cycle |
| gim-etl | q-short-abandoned-threshold-voice | 10 | On the next ETL cycle |
| gim-etl-media-chat | q-answer-threshold | 60 | At the next run of Job_TransformGIM |
| gim-etl-media-chat | q-short-abandoned-threshold | 10 | On the next ETL cycle |
| gim-etl-media-email | q-answer-threshold | 60 | At the next run of Job_TransformGIM |
| gim-etl-media-email | q-short-abandoned-threshold | 10 | On the next ETL cycle |
Script
The following options are configured at the Script level (in other words, on the Script object).
| Section | Option | Default | Changes Take Effect |
|---|---|---|---|
| Section | Option | Default | Changes Take Effect |
| gim-etl | link-msf-userdata | false | On the next ETL cycle |
| gim-etl-media-chat | q-answer-threshold | 60 | At the next run of Job_TransformGIM |
| gim-etl-media-chat | q-short-abandoned-threshold | 10 | On the next ETL cycle |
| gim-etl-media-email | q-answer-threshold | 60 | At the next run of Job_TransformGIM |
| gim-etl-media-email | q-short-abandoned-threshold | 10 | On the next ETL cycle |
| gim-etl-populate | populate-mm-ixnqueue-facts | false | On the next ETL cycle |
| gim-etl-populate | populate-mm-workbin-facts | true | On the next ETL cycle |
Field
The following options are configured indirectly (through ICON) at the Field level (in other words, on the Field object).
| Section | Option | Default | Changes Take Effect |
|---|---|---|---|
| Section | Option | Default | Changes Take Effect |
| gim-etl-mapping | column-name | No default value | On the next ETL cycle |
| gim-etl-mapping | table-name | No default value | On the next ETL cycle |
This page was last edited on May 19, 2020, at 15:17.
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