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Supported Hard Phones

For information on understanding this SIP-related information, support questions, and other guidelines, see SIP-related Guidelines for Supported Media Interfaces.

Vendor

Phone Model

Firmware Version

SIP Server Versions

Feature Server Version

Recommended

Application Note

Notes

Genesys

405, 405HD, 420HD

2.2.16

8.1.x

8.1.2 Yes

Genesys 400 Series IP Phones Documentation

Audio Codes App Note

Supports SIP BC; Full contact center features exclusive to the 420HD

Genesys

405, 420HD

2.x (2.2.2+)

8.1.1 (8.1.101.86+)

8.1.2 Yes

Genesys 400 Series IP Phones Documentation

Audio Codes App Note

Supports SIP BC; Full contact center features exclusive to the 420HD
2.2.12 8.1.x
AudioCodes All 4xxHD Phones (405, 405HD, 420HD, 430HD, 440HD) 2.0 (2.0.0.18.0.45+) 8.1.x 8.1.2 Yes Audio Codes App Note Supports SIP BC; Full contact center features exclusive to the 420HD
2.x (2.2.2+) 8.1.1 (8.1.101.86+)
2.2.12 8.1.x
2.2.16 8.1.x

Polycom

 

 

 

VVX IP Phones (VVX 501, VVX 601)

5.9.x

8.1.x

 

 

8.1.2 Yes Polycom Application Note Only supports video codec H.264 

VVX IP Phones (VVX 300, VVX 400, VVX 500, VVX 600, etc)

5.x (5.8.1 and later)

Supports SIP BC & SIP Proxy; H.264 Video is not supported

VVX IP Phones (VVX 3XX, VVX 4XX, VVX 500, VVX 600, VVX 1500 etc.)

4.x

Supports SIP BC

SoundPoint IP Phones (3XX, 450, 5XX, 6XX, etc)

4.0.x (v4.0.3.7562+)

3.2.x (3.2.2 and later)

8.1.x, 8.0.x

   

Yealink

 

SIP-T19P, SIP-T20P, SIP-T21P, SIP-T22P, SIP-T26P, SIP-T28P

V71 (x.71.169.x)

8.1.x

 

8.1.2 Yes Yealink App Note Supports SIP BC

SIP-T19PE2, SIP-T20, SIP-T21PE2, SIP-T23G, SIP-T23P, SIP-T22P, SIP-T26P, SIP-T27P, SIP-T28P, SIP-T29G, SIP-T41P, SIP-T42G, SIP-T46G, SIP-T48G

V80 (x.80.0.33 & x.80.0.40)

Supports SIP BC; Does not support Device Management

Aastra

675xi Series Phones (previously the 5xi Series)

2.0.1.2000

8.1.x, 7.6.x

8.1.2      

Aastra

67xxi Series Phones

3.2

8.1.x

8.1.2    

Supports SIP BC

Alcatel-Lucent

IP Touch4008/4018

SIP: 2.10 (2.10.80+) NOE 4.20.60

8.1.x, 8.0.x

8.1.2    

Supports SIP BC

Avaya

4610SW, 4620SW, 4621SW

2.2.3

8.1.x, 7.6.x, 7.5.x

8.1.2    

Some limitations

Avaya

9650

2.6.9.1

8.1.1

8.1.2    

Supports SIP BC

Ericsson-LG

LIP IP8815

1.1

8.1.x, 8.0.x

8.1.2      

Grandstream

GXP Family (110x, 116x, 140x, 1450, 2100, 2124, etc)

Boot 1.0.1.x, Core 1.0.3.x, Base 1.0.3.x, Prog 1.0.5.x

8.1.x

8.1.2    

Supports SIP BC

Plantronics

IP40

2.x (2.2, 2.11+)

8.1.x, 8.0.x, 7.6.x

8.1.2    

Discontinued by Plantronics

Polycom

SoundPoint IP Phones (320, 335, 450, 550, 650, 670, etc)

3.1.x (3.1.3revC and later)

8.1.x, 8.0.x

8.1.2      

Snom

All IP Phones (S300, S320, S360, etc)

8.4.x

8.1.x

8.1.2    

Supports SIP BC

Yealink

SIP-T20P, SIP-T22P, SIP-T26P, SIP-T28P

V60 (x.60.0.132+ T20P, x.60.0.131+ T22P/T26P/T28P)

8.1.x, 8.0.x

8.1.2      

 

This page was last modified on April 11, 2019, at 13:47.

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