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Supported Infrastructure

To sort the table alphabetically click Vendor & Model. For information on understanding this SIP-related information, support questions, and other guidelines, see SIP-related Guidelines for Supported Media Interfaces.

Important
The following vendor names have changed:
  • Acme Packet (now listed under Oracle)
  • Siemens (now listed under Unify)
  • Sonus (now listed under Ribbon)

Vendor & Model

Product Version

SIP Server Version

Media Server/GVP Version

Category

Application Note

Recommended

Notes

Alcatel OmniPCX Enterprise (OXE)

9

8.0.x

8.1.x, 7.6.x

PBX

 

 

Agent integration: Simple – via basic trunk connection.

Alcatel OmniPCX Enterprise (OXE)

9.1

8.1.x, 8.0.x

8.1.x

PBX

 

 

Agent integration: Simple – via basic trunk connection.

Alcatel OmniPCX Enterprise (OXE)

10

8.1.x

8.1.x

PBX

 

 

Agent integration: Simple – via basic trunk connection.

Alcatel OmniPCX Enterprise (OXE)

11.x

8.1.x

9.0.x, 8.5.x, 8.1.x

PBX

 

 

 

Alcatel OmniPCX Enterprise (OXE)

12.x

8.1.x

9.0.x, 8.5.x

PBX

  • Bridge transfers are not supported
  • RequestSingleStep transfer must be done using the re-INVITE method (set refer-enabled=false in SIP Server configuration)

 

 

Alcatel-Lucent IMS

13.1

8.1.1

9.0.x, 8.5.x

IMS

     

AudioCodes Mediant (all models)

5.x

8.1.x, 8.0.x, 7.6.x

9.0.x, 8.5.x, 8.1.x, 8.0.x 

Media Gateway

 

 

 

AudioCodes Mediant (all models)

7.x

8.1.1

9.0.x, 8.5.x

SBC/Media Gateway

Application Note AudioCodes Gateway

Audiocodes E-SBC Application Note

Yes

Hardware-based models support hybrid Media Gateway and SBC functionality.

AudioCodes - TP1610

4.x

8.0.x

8.x

Media Gateway

 

 

Supported only for self- service use cases for GVP.

Avaya Communications Manager with SES

SES 4.1

 

9.0.x, 8.5.x, 8.1.x, 8.0.x 

PBX

 

 

 

Avaya Communications Manager with SES

SES 5.2.x

8.1.x,8.0.x

8.1.x,8.0.x

PBX

 

 

 

Avaya Communications Manager with Session Manager

CM 6.x (6.2+) SM 6.x (6.2+)

8.1.x

8.1.x

PBX

 

 

 

Avaya Communications Manager with Session Manager8.x8.1.x9.0.x, 8.5.xPBX

Avaya Communications Manager with Session Manager

7.x

8.x

9.0.x, 8.5.x

PBX

 

 

 

Avaya Communications Server 1000 (CS1K) with Session Manager

6

8.1.x, 8.0.x

8.1.x (8.1.3 or later)

PBX

 

 

Was tested with SM.

Avaya Communications Server 1000 (CS1K) with Session Manager

7.5.x

8.1.x, 8.0.x (8.0.4 or later)

8.1.x (8.1.3 or later)

PBX

 

 

Was tested with SM 6.1.

Avaya Communications Server 1000 (CS1K) with Session Manager

7.6.x

8.1.x

9.0.x, 8.5.x

PBX

 

 

Was tested with SM 6.3.

Base7 (previously OpenIN) Chameleon

5.7

8.1.x

8.1.x, 8.5.x, 9.0.x

Media Gateway

 

 

Every Base7 deployment requires dedicated on-site integration testing. Contact Product Management for details.

BroadSoft BroadWorks

19

8.1.x

8.1.x

PBX

 

 

Agent integration: Simple – via basic trunk connection.

Cisco CUBE

17.x (17.03.05)

8.1.1

9.0.x, 8.5.x

SBC

   

Cisco CUBE

11.x

8.1.1

9.0.x, 8.5.x

SBC

Application Note for Cisco CUBE

   
Cisco CUBE 16.x (16.09.04) 8.1.1

9.0.x, 8.5.x

SBC

Cisco CUBE SBC

9.x

8.1.x

N/A

SBC

 

 

Agent integration: Support is limited to the trunk side only.

Cisco Media Gateways (all models)

IOS 12.3.x

8.1.x, 8.0.x, 7.6.x

9.0.x, 8.5.x, 8.1.x

Media Gateway

 

 

 

Cisco Media Gateways (all models)

IOS 12.4.x

8.1.x, 8.0.x, 7.6.x

9.0.x, 8.5.x, 8.1.x

Media Gateway

Application Note for Cisco Gateways

 

 

Cisco Media Gateways (all models)

IOS 15.x (15.1+)

8.1.x

9.0.x, 8.5.x, 8.1.x

Media Gateway

Application Note for Cisco Gateways

 

 

Cisco Unifed Communications Manager (UCM)

8.x

8.1.x

8.1.x (8.1.5 or later)

PBX

 

 

Agent integration: Advanced – Presence via SUBSCRIBE.

Cisco Unifed Communications Manager (UCM)

9.x

8.1.x

-

PBX

 

 

Agent integration: Advanced – Presence via SUBSCRIBE.

Cisco Unifed Communications Manager (UCM)

10.x

8.1.x

 

PBX

 

 

Agent integration: Advanced – Presence via SUBSCRIBE.

Cisco Unifed Communications Manager (UCM)

11.x

8.1.x

 9.0.x, 8.5.x

PBX

 

 

Agent integration: Advanced – Presence via SUBSCRIBE.

Cisco Unified Communications Manager Session Manager Edition (UCM SME) 10.x (10.5.2.16901-1) 8.1.x PBXSIP trunks are connected to SME.

Dialogic DMG 2060

6.0.103

8.0.x

8.1.x

Media Gateway

 

 

 

Dialogic Vision CX Video Gateway

5

8.1.x,8.0.x

8.1.x

Media Gateway

 

 

 

Ericsson MX-ONE (formerly Aastra MX-ONE)

3.2

7.6.x

-

PBX

 

 

Integration with Stream Manager 7.6.

Ericsson MX-ONE (formerly Aastra MX-ONE)

4.1

8.1.x, 8.0.x

8.1.x, 8.0.x

PBX

 

 

 

Genesys Audiocodes E-SBC (Software)

6.x

8.1.x

9.0.x, 8.5.x, 8.1.x

SBC

Application Note AudioCodes Mediant

Application Note AudioCodes Gateway

Application Note Audiocodes E-SBC

Yes

 

Genesys Audiocodes E-SBC (Software)

7.x

8.1.x

9.0.x, 8.5.x, 8.1.x

SBC

Application Note AudioCodes Mediant

Application Note AudioCodes Gateway

Application Note Audiocodes E-SBC

Yes

 

IMS

13.1

8.1.1

9.0.x, 8.5.x

SBC

 

 

 

Microsoft Lync 2010

4.0+

8.1.x  (8.1.001.00 or later, and UC Connector 8.0.300.04 or later)

8.1.x

PBX

 

 

 

Microsoft Lync 2013

5.0+

8.1.1 (and UC Connector 8.0.3 or later)

8.1.x

PBX

 

 

 

Mitel MN-3300 ICP

MCD 4.1 SP1

8.0.x, 8.1.x

8.1.x

Media Gateway

 

 

 

Nuera GX Series

6.x

8.1.x

9.0.x, 8.5.x, 8.1.x

SBC

 

 

Supports hybrid Media Gateway and SBC functionality.

OpenIN Chameleon

5.7.0

8.1+

8.x

Media Gateway

 

 

While this product is supported, every deployment requires onsite validation.

Oracle Acme

Net-Net 2600 Series (formerly Covergence Eclipse)

3.4.2

8.1.x, 7.6.x

N/A

SBC

 

 

 

Oracle Acme

Net-Net Hardware-based SBCs (38xx/4xxx/9xxx series)

6.x (6.1.0 MR2 or later)

8.1.x, 8.0.x, 7.6.x

9.0.x, 8.5.x, 8.1.x, 7.6.x

SBC

 

 

 

Oracle Acme Packet E-SBC (all Acme Packet models including Virtual Machine Edition, 1100, 3900, 4600, 6300, 6350, etc.)

EC7.x (EC7.2.0 or later)  

SIP Server 8.1.1  (8.1.101.52 or later)  

9.0.x, 8.5.x, 8.1.7

SBC

 

Yes

The "E-SBC" from Oracle encompasses functionality from multiple "products". The application note details which functionality has been tested.

Oracle Acme Packet E-SBC (all Acme Packet models including Virtual Machine Edition, 1100, 3900, 4600, 6300, 6350, etc.) 

8.x (8.1.0 or later)

SIP Server 8.1.x (8.1.103.23 or later)

9.0.x, 8.5.x, 8.1.7

SBC

Application Note Oracle Enterprise SBC with Genesys SIP Server

Application Note Oracle Acme Packet E-SBC Version 8.3.x

 Yes The "E-SBC" from Oracle encompasses functionality from multiple "products". The application note details which functionality has been tested.

Oracle Acme Packet E-SBC (all Acme Packet models including Virtual Machine Edition, 1100, 3900, 4600, 6300, 6350, etc.) 

9.x (9.0.0 or later)

SIP Server 8.1.1+

9.0.x, 8.5.x, 8.1.7

SBC

Application Note Oracle Enterprise SBC with Genesys SIP Server

Application Note Oracle Acme Packet E-SBC Version 8.3.x

 Yes The "E-SBC" from Oracle encompasses functionality from multiple "products". The application note details which functionality has been tested.

Sangoma  (formerly Paraxip)

2.x (2.2.5+)

7.6.x

8.1.x 

Media Gateway

 

 

 

Ribbon NBS (GSX,PSX, EMS) 4000 (formerly Sonus)

7.3.5

8.1.x, 8.0.x

8.1.x

SBC

 

 

 

Ribbon SBC 1000 & 2000 (formerly Sonus)

4.1.0 (Build 369 or later)

8.1.x

8.1.x

SBC/Media Gateway

Application Note Sonus SBC

Yes

Supports hybrid Media Gateway and SBC functionality.

Ribbon SBC 5000 Series (formerly Sonus)

4.x (04.00.00R0 or later)

8.1.x

9.0.x, 8.5.x, 8.1.x

SBC

Application Note Sonus SBC

Yes

 

Ribbon SBC 1000 & 2000 (formerly Sonus)

3.x (3.1.2 Build293 +)

8.1.1

9.0.x, 8.5.x, 8.1.x

Media Gateway

 

 

v3.x is only supported with Media Gateway functionality.

Unify OpenScape Voice (formerly Siemens HiPath 8000)

6.x

8.1.x

8.1.x

PBX

Application Note for Unify OpenScape

 

1. Supports SIP Business Continuity and 1PCC. 

2. RG8700 Gateway included in the testing (behind the switch).

Unify OpenScape Voice (formerly Siemens HiPath 8000)

7.x

8.1.x

9.0.x, 8.5.x

PBX

Application Note for Unify OpenScape

 

Agent integration: Advanced – Presence & 1PCC via B2BUA.

Unify OpenScape Voice (formerly Siemens HiPath 8000)

8.x

8.1.x

9.0.x, 8.5.x

PBX

Application Note for Unify OpenScape

 

Agent integration: Advanced – Presence & 1PCC via B2BUA.

Unify OpenScape Voice (formerly Siemens HiPath 8000)

9.x

8.1.x

9.0.x, 8.5.x

PBX

Application Note for Unify OpenScape

 

Agent integration: Advanced – Presence & 1PCC via B2BUA.

Unify OpenScape Voice (formerly Siemens HiPath 8000)10.x8.1.x9.0.x, 8.5.xPBX

Application Note for Unify OpenScape

Agent integration: Advanced – Presence & 1PCC via B2BUA.

Unify OpenScape Voice 4000 (formerly Siemens HiPath)

7

8.1.x

9.0.x, 8.5.x, 8.1.x

PBX

Application Note for Unify OpenScape

 

 

West 911 Enable Emergency Gateway (EGW)

3.2 & 3.3

8.1.x, 8.0.x (8.0.400.62 or later)

9.0.x, 8.5.x, 8.1.x

Media Gateway

911 Enable Website

   

This page was last edited on May 30, 2022, at 08:17.
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