Social Media Plug-in for Workspace Release Notes
|Release Date||Release Type||Restrictions||AIX||Linux||Solaris||Windows|
This release includes only resolved issues.
This release contains the following resolved issues:
Clicking Show All now correctly displays all inbound and outbound posts associated with the relevant interaction. Previously, the agent's second-level comments (comments on comments) were not shown. This issue was addressed previously in release 8.5.300.11. This release corrects two issues that were discovered subsequently: the system now pulls all of the agent’s comments from the history, and the timestamps of posts are correct. (SMD-3333)
No special procedure is required to upgrade to release 8.5.300.12.