8.5.400.86

Social Media Plug-in for Workspace Release Notes

Release Date	Release Type	Restrictions	AIX	Linux	Solaris	Windows
03/28/17	General					X

Helpful Links

Releases Info

• List of 8.5.x Releases
• 8.5.x Known Issues

Product Documentation

eServices

Genesys Products

List of Release Notes

What's New

This release contains the following new features and enhancements:

• You can no longer change the visibility of Facebook posts.
• Posts or comments created by a user that is currently disconnected can now be transferred without first putting the interaction into a workbin.

Resolved Issues

This release contains the following resolved issues:

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The Transfer button now works correctly for new public tweets and direct messages. You no longer have to activate the Reply editor first. (SMD-3488)

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Role-Based Access Control now works as expected when security.disable-rbac is set to false. Role privileges WorkItem.canMoveToWorkbin, WorkItem.canMarkDone, WorkItem.canOneStepTransfer, and so on, now work according to each privilege setting. (SMD-3984)

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Moving an interaction to a workbin no longer changes its Actionability value. (SMD-3719)

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Upgrade Notes

No special procedure is required to upgrade to release 8.5.400.86.