8.5.400.83

Social Media Plug-in for Workspace Release Notes

Release Date	Release Type	Restrictions	AIX	Linux	Solaris	Windows
12/09/16	Hot Fix					X

Helpful Links

Releases Info

• List of 8.5.x Releases
• 8.5.x Known Issues

Product Documentation

eServices

Genesys Products

List of Release Notes

What's New

This release contains the following new features and enhancements:

• When a new incoming tweet arrives, it is grouped together with any other tweets of the same type from the same user that entered the queue within a configurable timeframe. The timeframe is configured by the new Social Messaging Server option grouping-timeout.
  Important

  To implement this feature, see the requirements and deployment procedure in the Upgrade Notes for Business Process for Use with Twitter 8.5.400.00

Resolved Issues

This release contains the following resolved issues:

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Clicking a link to an image or video in a Facebook private message now opens the link and displays the image or video. This feature requires certain option settings in Workspace Desktop Edition, as explained under SMD-2059, 3535 in Known Issues. (SMD-3523)

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Workspace Desktop Edition Deployment Manager no longer shows a checkbox for the Social Media Plug-in. Previously, this checkbox appeared even though the Social Media Plug-in does not support ClickOnce deployment. (SMD-2716)

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Upgrade Notes

No special procedure is required to upgrade to release 8.5.400.83.