Chat Server Release Notes
This release contains the following new features and enhancements:
- GMS CometD support improvements.
- Agent and supervisor participants can now be marked as automated chat bot participants, which implies a special handling during session closure and for reporting purposes.
- Chat Server can now associate an optional session password (a crypto-random security token) with the chat session ID. This feature prevents join attempts from unintended participants.
- If any PII rule is executed for a chat message, Chat Server now attaches information about what was changed/modified or detected in the message.
This release contains the following resolved issues:
Chat Server no longer terminates when agent is removing a flex user with push-notification subscription from the chat session. This applies only to push-flex notification functionality which is used by GMS for CometD support. (ESR-12995)
Chat Server now connects to Message Server via TLS using host-level or application-level configuration. Previously, when configuring Chat Server on Linux, the TLS connection to Message Server would not work using these configuration levels. (ESR-12958)
No special procedure is required to upgrade to release 8.5.109.06.