Chat Server Release Notes
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This release contains the following new features and enhancements:
- Chat Server now supports push notifications about session activity via flex protocol, which is required by GMS for CometD support.
- Chat Server now provides the ability to send a direct message in a chat conference and/or coaching mode. For example, in a conference with 3 agents, an agent can send a direct message to another agent, and this message will not be visible to the third agent.
This release contains the following resolved issues:
Chat Server now correctly processes the closing of chat sessions when an ESP message is received during a chat session closure. Previously, in certain environments, chat interactions might get stuck looping after upgrading to chat server 8.5.x from 8.1.x. (ESR-12822)
No special procedure is required to upgrade to release 8.5.108.03.