9.0.006.21

Genesys Knowledge Center Plug-in for Workspace Desktop Edition Release Notes

9.x

Genesys Knowledge Center Plugin for Workspace Desktop Edition is part of 9.x starting in 9.0.000.15.

Release Date	Release Type	Restrictions	AIX	Linux	Mac	Solaris	Windows
06/02/21	Hot Fix						X

Helpful Links

Releases Info

• List of 9.0.x Releases
• 9.0.x Known Issues

Product Documentation

• Genesys Knowledge Center

Genesys Products

• List of Release Notes

What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issue.

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The content in the Customer's Recent Question section can now be disabled by an administrator. Previously, the content, which may have included PII data, was shown to agents. (GK-8548)

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Upgrade Notes

No special procedure is required to upgrade to release 9.0.006.21.