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9.0.006.21

Genesys Knowledge Center Plug-in for Workspace Desktop Edition Release Notes


Genesys Knowledge Center Plugin for Workspace Desktop Edition is part of 9.x starting in 9.0.000.15.
Release Date Release Type Restrictions AIX Linux Mac Solaris Windows
06/02/21 Hot Fix X


Helpful Links


What's New

This release includes only resolved issues.



Resolved Issues

This release contains the following resolved issue.


The content in the Customer's Recent Question section can now be disabled by an administrator. Previously, the content, which may have included PII data, was shown to agents. (GK-8548)



Upgrade Notes

No special procedure is required to upgrade to release 9.0.006.21.

This page was last edited on June 2, 2021, at 11:51.
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