Genesys Knowledge Center Plugin for Workspace Desktop Edition Release Notes
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This release contains the following new features and enhancements:
- Comprehensive Filter Options: While searching or browsing knowledge, new comprehensive filter options allows agents to further refine knowledge search results. These filter capabilities leverage AI to suggest the most relevant filters based on the search context.
This release contains no resolved issues.
No special procedure is required to upgrade to release 9.0.001.04.