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8.5.008.08

Widgets Release Notes


Widgets is part of 9.x starting in 8.5.006.07.
Release Date Release Type Restrictions AIX Linux Solaris Windows
11/08/17 General Platform Independent

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Product Documentation

Genesys Widgets

Genesys Products

List of Release Notes

What's New

This release contains the following new features and enhancements:

  • Added new configuration option uploadsEnabled for the SendMessage and SendMessageService widgets which enables or disables the ability to attach files to a message.
  • Additional parameters to Search Widget.
  • When initiating a new interaction, Callback and Send Message Widgets can now send additional UserData relevant to Genesys Web Engagement and Engagement Manager.
  • Sidebar widget is now available for mobile and desktop browsers, enabling users to trigger any widget from a customizable list of Widgets icons.
  • Support for building Customized WebChat Registration Forms.
  • Anonymous Chat: based on Customized WebChat Registration Form, you can now start a Chat session by providing a Nickname value instead of First Name and Last Name.
  • Additional event metadata for improved event handling.
  • Support for Microsoft Edge desktop browser. See "Supported Browsers" on the Supported Operating Environment: eServices page for more detailed information and a list of all supported browsers.



Resolved Issues

This release contains the following resolved issues:


Configuration overrides through URL parameters, used for troubleshooting, have been deprecated and removed to avoid potential XSS vulnerability. (CXW-1116)


The buttons inside of certain dialog boxes no longer wrap and appear stacked instead of side by side on some smaller mobile devices. (CXW-1005)


Upgrade Notes

No special procedure is required to upgrade to release 8.5.008.08.

This page was last edited on November 7, 2018, at 06:09.
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