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Important
For information about how to use these options to configure Genesys Web Services functionality and behavior, refer to the Web Services and Applications 9.0.0 Configuration Guide and the Email configuration article.


attachment.max-file-upload-size

Default Value: 8
Valid Values: An integer value greater than or equal to 0.
Changes Take Effect: Immediately
Introduced: 9.0.000.39
Related Options: email.max-attachment-size

Specifies the maximum size (in MB) of one file that agents can attach to an interaction. The value 0 means that attaching is not allowed. The maximum allowed attachment size is 50 MB. This option cannot be overridden and must be set in the WS_Cluster application.

attachment.restrict-to-file-types

Default Value: jpg,png,gif,pdf,doc,docx,ppt,pptx,xls,xlsx,txt,json
Valid Values: A comma-separated list of file extensions that represent file types that are allowed.
Changes Take Effect: Immediately
Introduced: 9.0.000.31

Specifies the list of file extensions that represent file types that are allowed to be used as attachments. The request is rejected if extension of file is not part of restricted types. This option cannot be overridden and must be set in the WS_Cluster application.

attachment.<media-type>.restrict-to-file-types

Default Value: jpg,png,gif,pdf,doc,docx,ppt,pptx,xls,xlsx,txt,json
Valid Values: A comma-separated list of file extensions that represent file types that are allowed.
Changes Take Effect: Immediately
Introduced: 9.0.000.39

Specifies the list of file extensions that represent file types that are allowed to be used as attachments for a specific media. The request is rejected if extension of file is not part of restricted types. This option cannot be overridden and must be set in the WS_Cluster application.

This page was last edited on April 7, 2020, at 12:33.

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