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Predictive_Route_DataCfg

Options for this component are contained in the following configuration sections:

Tip
In the summary table(s) below, type in the Search box to quickly find options, configuration sections, or other values, and/or click a column name to sort the table. Click an option name to link to a full description of the option. Be aware that the default and valid values are the values in effect with the latest release of the software and may have changed since the release you have; refer to the full description of the option to see information for earlier releases.


Power users: Download a CSV file containing default and valid values and descriptions.

The following options are configured at the application level (in other words, on the application object).

Section Option Default Changes Take Effect
Section Option Default Changes Take Effect
default anon-agent-id No default value when the upload-dataset option is set to true for the corresponding dataset
default anon-customer-id No default value when the upload-dataset option is set to true for the corresponding dataset
default anon-salt a hashed salt string on initial Data Loader startup
default deployment-type hybrid on initial startup of GPR
default emergency-scoring-token empty string Immediately
default enable-log-suppression true on the next interaction
default format-as-map true Immediately
default global-map-timeout 7200 On the next interaction
default gpm-update-status-on-last-attempt false On the next interaction
default log-to-api false On the next interaction
default minimum-available-agent 0
default orig-connid-key None Immediately
default overload-control-timeout 1000 Immediately
default password No default value After restart
default platform-api-key No default value After restart
default platform-auth-url none immediately
default platform-base-url No default value After restart
default platform-base-url No default value After restart
default platform-logging-url none On the next interaction
default platform-request-timeout 5000 On the next interaction
default platform-username No default value After restart
default proxy-host No default value On the next interaction processed by GPR
default proxy-password No default value on the next interaction processed by GPR
default proxy-port 0 on the next interaction processed by GPR
default proxy-username No default value on the next interaction processed by GPR
default scoring-token-expiration 43200 Immediately
default send-user-event false Immediately
default setreadycondition-agent-timeout 0 (seconds) On the next interaction
default udata-keys-to-exclude no default value within 24 hours
default use-double-selection false Immediately
default use-expandGroup true
default use-minimum-available-agent false
default use-vqid-identifier True On the next interaction
default vq-for-reporting No default value Immediately
default-predictor ab-test-gpr-off-period 0 On the next interaction
default-predictor ab-test-gpr-on-period 0 On the next interaction
default-predictor ab-test-time-slice 0 Immediately
default-predictor context-id-key No default value Immediately
default-predictor default-agent-score 0 On the next interaction
default-predictor initial-threshold-timeout 0 On the next interaction processed
default-predictor login-status-expression no default value On the next interaction
default-predictor max-agent-occupancy-factor 0.5 On the next interaction
default-predictor max-agent-occupancy-threshold 100.0 On the next interaction
default-predictor max-score 100 On the next interaction processed
default-predictor min-agent-occupancy-factor 2.0 On the next interaction
default-predictor min-agent-occupancy-threshold 0.0 On the next interaction
default-predictor platform-scoring-url none On the next interaction processed
default-predictor priority-increment 1 On the next interaction
default-predictor priority-init-interval 300 On the next interaction
default-predictor priority-interval 10 On the next interaction
default-predictor prr-mode off Immediately
default-predictor score-base-threshold 0 On the next interaction processed
default-predictor set-dynamic-priority False On the next interaction
default-predictor setreadycondition-timeout 600 (seconds) On the next interaction
default-predictor threshold-relaxation-step 1 On the next interaction processed
default-predictor threshold-relaxation-timeout 1 On the next interaction processed
default-predictor use-action-filters false Immediately
default-predictor use-agent-occupancy false On the next interaction
default-predictor use-crm-query true Immediately
default-predictor use-keepqueue true On next interaction
default-predictor use-login-status false On the next interaction
default-predictor use-setreadycondition false On the next interaction
This page was last edited on December 20, 2019, at 22:15.
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