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InitiateConference

This operation is part of the Voice API section of the Web Services API.

Overview

Initiates a two-step conference to the specified destination. This operation places the existing call on hold and creates a new call in the dialing state. After initiating the conference you can use the CompleteConference operation to complete the conference and bring all parties into the same call.

Request URL /api/v2/me/calls/{id}
HTTP method POST
Required features api-voice

Parameters

Parameter Value
operationName InitiateConference
destination A JSON object that includes the number to be dialed.
location An optional parameter that is used by Web Services to set the location attribute for the corresponding T-Server requests.
userData An optional JSON object that includes key/value data to be included with the call.

Sample

Request

POST api/v2/me/calls/01RCC3N118B1V0SL8O7GK2LAES000009
{
  "operationName": "InitiateConference",
  "destination": {
    "phoneNumber": "15002"
  }
}

HTTP response

{
  "statusCode": 0
}

CometD notification

The first notification is that the initial call has been placed on hold:

{  
   "data":{  
      "notificationType":"StatusChange",
      "call":{  
         "id":"01RCC3N118B1V0SL8O7GK2LAES000009",
         "state":"Held",
         "callUuid":"01RCC3N118B1V0SL8O7GK2LAES000009",
         "connId":"0071027198180009",
         "deviceUri":"http://127.0.0.1:8080/api/v2/devices/631608b3-ceb1-472b-ba05-2ae39555b0d1",
         "participants":[  
            {  
               "e164Number":"",
               "formattedPhoneNumber":"15001",
               "phoneNumber":"15001",
               "digits":"15001"
            }
         ],
         "dnis":"15001",
         "callType":"Internal",
         "capabilities":[  
            "UpdateUserData",
            "Retrieve",
            "InitiateConference",
            "SingleStepTransfer",
            "InitiateTransfer",
            "AttachUserData",
            "DeleteUserDataPair",
            "SingleStepConference",
            "DeleteUserData",
            "Hangup"
         ],
         "duration":"31",
         "mute":"Off",
         "supervisorListeningIn":false,
         "monitoredUserMuted":false,
         "monitoring":false,
         "uri":"http://127.0.0.1:8080/api/v2/me/calls/01RCC3N118B1V0SL8O7GK2LAES000009",
         "path":"/calls/01RCC3N118B1V0SL8O7GK2LAES000009"
      },
      "phoneNumber":"15000",
      "extensions":{  
         "BusinessCall":0
      },
      "messageType":"CallStateChangeMessage"
   },
   "channel":"/v2/me/calls"
}

The second notification is that the new consult call is dialing:

{  
   "data":{  
      "notificationType":"StatusChange",
      "call":{  
         "id":"01RCC3N118B1V0SL8O7GK2LAES00000A",
         "state":"Dialing",
         "callUuid":"01RCC3N118B1V0SL8O7GK2LAES00000A",
         "connId":"007102719818000a",
         "deviceUri":"http://127.0.0.1:8080/api/v2/devices/631608b3-ceb1-472b-ba05-2ae39555b0d1",
         "participants":[  
            {  
               "e164Number":"",
               "formattedPhoneNumber":"15002",
               "phoneNumber":"15002",
               "digits":"15002"
            }
         ],
         "dnis":"15002",
         "callType":"Consult",
         "capabilities":[  
            "UpdateUserData",
            "SendDtmf",
            "SwapCalls",
            "AttachUserData",
            "DeleteUserDataPair",
            "DeleteUserData",
            "Hangup",
            "CompleteTransfer"
         ],
         "parentCallUri":"http://127.0.0.1:8080/api/v2/me/calls/01RCC3N118B1V0SL8O7GK2LAES000009",
         "duration":"0",
         "mute":"Off",
         "supervisorListeningIn":false,
         "monitoredUserMuted":false,
         "monitoring":false,
         "uri":"http://127.0.0.1:8080/api/v2/me/calls/01RCC3N118B1V0SL8O7GK2LAES00000A",
         "path":"/calls/01RCC3N118B1V0SL8O7GK2LAES00000A",
         "parentCallPath":"/calls/01RCC3N118B1V0SL8O7GK2LAES000009"
      },
      "phoneNumber":"15000",
      "messageType":"CallStateChangeMessage"
   },
   "channel":"/v2/me/calls"
}
This page was last edited on February 15, 2024, at 19:11.
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