This page was last edited on February 15, 2024, at 19:11.
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This operation is part of the Voice API section of the Web Services API.
Mutes the call. While mute is on, the agent can hear the other participants on the call but other participants cannot hear the agent.
Request URL | /api/v2/me/calls/{id} |
---|---|
HTTP method | POST |
Required features | api-voice |
Parameter | Value |
---|---|
operationName | MuteCall |
POST api/v2/me/calls/00HLPA5Q24AT9D8VH0A0K2LAES00000G
{
"operationName": "MuteCall"
}
{
"statusCode": 0
}
{
"data": {
"messageType": "CallStateChangeMessage",
"notificationType": "StatusChange",
"phoneNumber": "3001"
"call": {
"callType": "Internal",
"callUuid": "00HLPA5Q24AT9D8VH0A0K2LAES00000G",
"capabilities": [
"AttachUserData",
"SingleStepTransfer",
"InitiateTransfer",
"UpdateUserData",
"DeleteUserDataPair",
"Hangup",
"SendDtmf",
"DeleteUserData",
"InitiateConference",
"UnmuteCall",
"Hold",
"SingleStepConference",
"StartCallRecording"
],
"connId": "0071026ce59fd010",
"deviceUri": "http://127.0.0.1:8090/api/v2/devices/7ef76a87-a60d-439d-ae90-885e6259bf01",
"dnis": "3002",
"duration": "1",
"id": "00HLPA5Q24AT9D8VH0A0K2LAES00000G",
"monitoredUserMuted": false,
"monitoring": false,
"mute": "On",
"participants": [
{
"digits": "3002",
"e164Number": "",
"formattedPhoneNumber": "3002",
"phoneNumber": "3002"
},
{
"digits": "3003",
"e164Number": "",
"formattedPhoneNumber": "3003",
"phoneNumber": "3003"
}
],
"path": "/calls/00HLPA5Q24AT9D8VH0A0K2LAES00000G",
"recordingState": "Stopped",
"state": "Established",
"supervisorListeningIn": false,
"uri": "http://127.0.0.1:8090/api/v2/me/calls/00HLPA5Q24AT9D8VH0A0K2LAES00000G",
},
"extensions": {
"BusinessCall": 0
},
},
"channel": "/v2/me/calls",
}