Required Versions of Genesys Components
The following is a list of minimum versions required to achieve basic end-to-end functionality:
Component | Version |
---|---|
Chat Server | 8.5.109.06 |
Genesys Co-browse Server | 8.5.002.00 |
Genesys Mobile Services | 8.5.106.14 |
Genesys Web Engagement Server | 8.5.000.15 |
Genesys Knowledge Center Server | 8.5.200.11 |
The following is a list of feature-dependent minimum versions:
Feature | Component | Version |
---|---|---|
CometD | Chat Server | 8.5.109.06 |
Genesys Mobile Services | 8.5.109.05 | |
EWT v2 | Genesys Mobile Services | 8.5.200.07 |
Rich Messaging | Bot Gateway Server | 9.0.004.08 |
Chat Server | 8.5.109.06 | |
Genesys Mobile Services | 8.5.201.04 | |
Typing Preview | Workspace Desktop Edition | 8.5.108.11 |
This page was last edited on February 8, 2019, at 14:01.
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