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Required Versions of Genesys Components

The following is a list of minimum versions required to achieve basic end-to-end functionality:

Component Version
Chat Server
Genesys Co-browse Server
Genesys Mobile Services
Genesys Web Engagement Server
Genesys Knowledge Center Server

The following is a list of feature-dependent minimum versions:

Feature Component Version
CometD Chat Server
Genesys Mobile Services
EWT v2 Genesys Mobile Services
Rich Messaging Bot Gateway Server
Chat Server
Genesys Mobile Services
Typing Preview Workspace Desktop Edition
This page was last edited on February 8, 2019, at 14:01.


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