Change History

This section lists all the changes between the 7.6.5 and 7.6.6 versions of this document.

Version 7.6.609.00

Page name	State	Additional details
About Agent Interaction Java API	Updated	New sections PSDK Application Template Application Block Updated sections Switch Facilities
API Overview	Updated	New section: Generics Updated section: Objects and Events in AIL (Not applicable to all scenarios)
About the Code Examples	Updated	Updated sections Required Third-Party Tools
Voice Interactions	Updated	Updated sections Voice Interaction Data Implement a Listener Connect to AIL Set up Button Actions Register Your Application Add Event-Handling Code Set up Button Actions Synchronize the User Interface Add Event-Handling Code
Switch Facilities	Updated	Updated sections Workmodes
Chat Interactions	Updated	Updated: Handling Chat Events
Outbound Service	Updated	Updated sections Active Campaigns