Bulk Operations role privileges control what tasks a user can perform relating to Bulk Operations on Agents in Genesys Administrator Extension.
|Agent Management||Read Agents in Agent Management|
|Administer User Bulk Operations||Allows a user to access History of Bulk Operations, and to delete completed or abandoned operations in the History.|
|Create User Bulk Operations||Allows a user to upload a spreadsheet, start or stop Bulk Operations, and access the History of Bulk Operations.|
|Export and Create Spreadsheet for User Bulk Operations||Allows a user to create or export a spreadsheet in .csv format for use when performing bulk creations and updates of Agents.|
This page was last edited on September 7, 2020, at 01:46.