Deploying Genesys Administrator Extension
This page describes how to install and deploy Genesys Administrator Extension. Before beginning your installation, ensure that you have met the prerequisites listed in Prerequisites. If you plan to install any of the modules in Genesys Administrator Extension, refer to Prerequisites for Genesys Administrator Extension Modules before using them.
- Although Configuration Server might support more database types, GAX only supports the following database types: Oracle, Microsoft SQL Server, and PostgreSQL.
- Although Management Framework supports various operating systems, GAX can only deploy Configuration Server and Database Server on Windows Server 2003/2008/2012 or Red Hat Enterprise Linux 5.5/6.x. See Prerequisites for more information on operating systems that are supported by GAX.
Deploying Genesys Administrator Extension via Setup Mode
Setup Mode can set up new instances of GAX to connect to an existing Management Framework deployment. You can also use Setup Mode to install and configure new Genesys deployments. In the latter scenario, Setup Mode will install GAX, Configuration Server, and Database Server (where applicable). After these components are installed, you can use the installation package (IP) management features of GAX to deploy other installation packages.
To access Setup Mode, you must be a local user on the machine upon which GAX will be installed. You are considered a local user if you are using this machine in person or via a remote desktop connection.
The following table describes how to deploy GAX via Setup Mode.
<multistep> Set up the database= Choose one of the following database types:
|-| Set up the host=
|-| Install the GAX server on a host=
|-| Deploy GAX=
Deploy GAX (Existing Management Framework Deployment)
Deploy GAX 8.5.000.65 or Later and Management Framework 8.5.x/8.1.x
Deploy GAX 8.5.000.58 or Earlier and Management Framework 8.1.x
|-| Add SCS Connection= GAX must have a connection to Solution Control Server (SCS) for the System Dashboard to function.
Deploying GAX via the Command Line
You can also deploy GAX (with or without Management Framework) via the command line by using a setup file to provide deployment instructions. This feature is useful for situations in which you cannot access the GAX host via a remote desktop connection.
Choose a procedure below.