To work with Context Services (CS), your system must meet the software requirements established in the Genesys Supported Operating Environment Reference Manual, as well as meeting the following minimum requirements.
The following are minimum requirements:
- CPU: Quad core
- Memory: 4GB
- Disk: 160GB
- At least 2-3 nodes recommended for redundancy and availability
- Context Services requires a JDK.
- Context Services supports JDK 8.
You should also check the guidelines about sizing prior to your installation.