EServices Release Notes

eServices 8.5 Release Notes

• Business Process for use with Facebook
• Business Process for use with RSS
• Business Process for use with Twitter
• Chat Server
• Classification Server
• Content Analyzer Plug-in for GAX
• E-mail Server
• eServices Manager Plug-in for GAX
• Genesys Cloud API Driver for Facebook
• Genesys Cloud API Driver for Twitter
• Genesys Engage cloud for Social
• Genesys Driver for Use with Facebook
• Genesys Driver for Use with RSS
• Genesys Driver for Use with Twitter
• Interaction Server
• Interaction Server Proxy
• Interaction Server Cluster Plug-in for GAX
• Knowledge Manager
• Privacy Manager Plug-in for GAX
• SMS Server
• Social Media Plug-in for Workspace Desktop Edition
• Social Messaging Server
• Training Server
• Universal Contact Server
• Universal Contact Server Manager
• Universal Contact Server Proxy
• Web API Server

eServices 8.1 Release Notes

• Business Process for use with Facebook
• Business Process for use with Twitter
• Business Process for use with RSS
• Chat Server
• Classification Server
• E-mail Server
• eServices Social Messaging Plugin for Genesys Agent Desktop
• Genesys Driver for Use with Facebook
• Genesys Driver for Use with RSS
• Genesys Driver for Use with Twitter
• Interaction Server
• Interaction Server Proxy
• Interaction Workflow Samples
• Interaction Workspace Plug-in for Facebook
• Interaction Workspace Plug-in for Twitter
• Interaction Workspace Plug-in for RSS
• Knowledge Manager
• SMS Server
• Social Messaging Server
• Training Server
• Universal Contact Server
• Universal Contact Server Manager
• Universal Contact Server Proxy
• .NET Web API Server and Samples
• Web API Server
• Web API Server for WebLogic
• Web API Server for WebSphere
• Java Environment and Libraries for eServices and UCS

eServices 8.0 Release Notes

• Business Process for Use with Facebook
• Business Process for Use with Twitter
• Chat Server
• Classification Server
• Co-Browsing Server
• Genesys Driver for use with Facebook
• Genesys Driver for Use with Twitter
• E-mail Server
• Interaction Server
• Interaction Server Proxy
• Interaction Workflow Samples
• Knowledge Manager
• SMS Server
• Social Messaging Server
• Social Messaging Plugin for Genesys Agent Desktop
• Training Server
• Universal Contact Server
• Universal Contact Server Manager
• Universal Contact Server Proxy
• Universal Contact Server Transition Tool
• Web API Server
• .NET Web API Server and Samples
• Web API Server for WebLogic
• Web API Server for WebSphere
• Web Callback Application
• Java Environment and Libraries for eServices and UCS (Multimedia Third Party Components)

eServices 7.6 Release Notes

• Chat Server
• Classification Server
• Co-Browsing Server
• E-mail Server Java
• Interaction Server
• Interaction Server Proxy
• Interaction Workflow Samples
• Knowledge Manager
• Multi-Channel Routing Extensions
• Multimedia Third Party Components
• Multimedia Web Compound Samples
• Training Server
• Universal Contact Server
• Universal Contact Server Manager
• Universal Contact Server Proxy
• Universal Contact Server Transition Tool
• Web API Server
• Web API Server for WebLogic
• Web API Server for WebSphere
• .NET Web API Server and Samples