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Starting and Stopping WFM
To maintain your Workforce Management (WFM) Servers, you can start and stop them by using Management Layer or start and stop them manually. When using Management Layer, you start WFM Server, WFM Builder, WFM Data Aggregator, and WFM Daemon from the Solution Control Interface (SCI).
You must start WFM Web, WFM Configuration Utility, and WFM Database Utility manually, even when you are using Management Layer.
This topic includes procedures you can use to start and stop WFM Applications and components in the following sections:
Using Solution Control Interface
Use SCI to start and stop WFM by completing the procedures in this section.
There are several ways to start the WFM servers (WFM Server, WFM Builder, WFM Data Aggregator, and WFM Daemon). See the procedures in Starting WFM Servers
You can also stop the WFM servers in several ways, depending on whether you are using Management Layer and whether the servers are installed as Windows Services. See the procedures in Stopping WFM Servers.
Starting WFM Servers
Stopping WFM Servers
WFM Configuration Utility
Use the procedures in this section to start and stop WFM Configuration Utility.
WFM Database Utility
Use the procedures in this section to start and stop WFM Database Utility.
Use the procedures in this section to start and stop WFM Web.