Private Services and Events

The following tables represent describe the private services and events for different supported features:

Account Codes

Service	Attribute	Value	Description
Set Account Code	Event Number	501	The account code set on the device.
	ThisDN	This device.
	ConnID	Connection ID of the call.
	PrivateID	0 (zero)
	Extensions attribute	Must have a key name defined by the accode-name option.

Hot Desking

Private Services

Service	Attribute	Value	Description
Initiate hot-desking	Service Number	1	Specifies the host device number as an HOST_DN Extensions attribute. T-Server sends a corresponding EventPrivateInfo message when the association is successfully performed. If the association is already present, or cannot be performed, T-Server distributes an EventError message instead.
	ThisDN	guest extension
	Extension Attribute Key	HOST_DN	A string value that identifies the host DN. Associates the guest extension with a host device.
	Connector Function	escapeService / guestAssociatedExtension	CSTA Genesys specific private service
Cancel hot-desking	Service Number	2	T-Server sends the corresponding EventPrivateInfo event when the de-association is successfully performed. If an association is not present, or the de-association cannot be performed, T-Server distributes an EventError message.
	ThisDN	guest extension	De-associates the guest extension with the host device.
	Connector Function	escapeService / guestAssociatedExtension	CSTA Genesys specific private event.

Private Events

Event	Attribute	Value	Description
Hot-desking established	Event Number	1	Successful association between guest and host device was established. T-Server sends corresponding EventPrivateInfo when de-association occurs.
	ThisDN	guest extension
	OtherDN	host extension	Host associated with the guest extension
	AttributePrivateMsgID	1
	Connector Function	privateEvent / guestAssociatedEvent	CSTA Genesys specific private event
Hot-desking cancelled	Event Number	2	Association between guest and host device was terminated.
	ThisDN	guest extension
	OtherDN	host extension	Host (if known) that was associated with the guest extension.
	AttributePrivateMsgID	2
	Connector Function	privateEvent / guestAssociatedEvent	CSTA Genesys specific private event.