New in this Release
This section describes the new functionality for each release.
Release 8.5.000.01
This is the first public release of the Genesys Care Log File Masking Utility.
This page was last modified on November 14, 2016, at 14:36.
PureEngage
- System Guides / Release Notes / Other
- Best Practices and White Papers
- Genesys Configuration Options
- Genesys Glossary
- Genesys Use Cases
- Release Notes
- System-Level Guides
- Genesys Cloud
- CX Analytics
- CX Builder
- PureEngage Cloud
- Designer
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- Desktops and Gplus Adapters
- Composer
- Genesys Agent Scripting
- Genesys Desktop
- Genesys Rules System
- Genesys Softphone
- Gplus Adapters
- Interaction Workspace
- Web Services and Applications
- Workspace Desktop Edition
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- Framework
- Genesys Administrator
- Load Distribution Server
- Management Framework
- Multimedia Connector for Skype for Business
- SIP Cluster
- SIP Feature Server
- SIP Server
- SIP Voicemail
- T-Servers
- Digital
- PureEngage Digital (eServices)
- Genesys Callback
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- Genesys Widgets
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- Genesys WebRTC Service
- intelligent Workload Distribution
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- Universal Contact Server
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- Pulse
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- Real-Time Metrics Engine
- Reporting and Analytics Aggregates
- Reporting Templates
- Routing
- Composer
- Orchestration Server
- Universal Routing
- Voice Callback
- SDKs
- Genesys Interaction SDK
- Genesys Mobile Engagement
- Genesys SDKs
- Platform SDK
- Simulator Test Toolkit
- SIP Endpoint SDK
- Support
- Genesys Care (Support)
- Voice Self Service
- Composer
- Genesys Intelligent Automation
- Genesys Media Server
- Genesys Studio
- Genesys Voice Platform
- IVR Interface Option
- VoiceGenie
- Voice Treatment Option
- Workforce Engagement Management
- Genesys Interaction Recording
- Genesys Skills Management
- Genesys Performance DNA
- Genesys Training Manager
- Quality Management
- Genesys Decisions
- Workforce Management
- Other Products
- AudioCodes
- Business Edition: Premise
- Context Services
- Conversation Manager
- Cloud CTI
- Customer Interaction Portal
- Genesys Expert Contact
- Genesys Express
- Genesys Quality Management
- Genesys Video Gateway
- Microsoft Skype for Business
- Social Engagement
- UC Connector
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