Workforce Management Data Aggregator Release Notes
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This release contains the following new features and enhancements:
- Workforce Management now supports dual-role assignments (Agent and Supervisor) for a single agent account. For more information about this feature and configuration details, see Managing Dual-Role Users. (WFM-34955)
This release contains no resolved issues.
This release requires WFM Server 8.5.219.01.
This page was last edited on January 4, 2022, at 14:19.