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8.5.214.09

Workforce Management Data Aggregator Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
07/18/19 Update X


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Workforce Management

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What's New

This release contains the following new features and enhancements:

  • WFM Data Aggregator is now backward compatible with all 8.5.2 or later versions of WFM Server. (WFM-32455)



Resolved Issues

This release contains the following resolved issues:


An issue that caused WFM Data Aggregator's log library attributes to be incorrectly released while the thread pool was downsizing is now fixed. (WFM-32524)


Team names in Asian languages now display correctly in the WFM Web for Supervisors > Adherence view. Previously, team names incorrectly displayed as question marks in this view when non-English characters were used. (WFM-32448)




Upgrade Notes

No special procedure is required to upgrade to release 8.5.214.09.

This page was last edited on July 18, 2019, at 19:15.
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