8.5.216.01

Workforce Management Data Aggregator Release Notes

Release Date	Release Type	Restrictions	AIX	Linux	Solaris	Windows
02/28/20	General					X

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Releases Info

• List of 8.5.x Releases
• 8.5.x Known Issues

Product Documentation

Workforce Management

Genesys Products

List of Release Notes

What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:

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WFM Data Aggregator now successfully establishes SSL/TLS communication to backup Configuration Server (CS) in primary mode after CS switch-over from primary to backup. (WFM-32953)

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WFM Data Aggregator no longer terminates intermittently when the [auth] provider configuration option is enabled. (WFM-32887)

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Upgrade Notes

No special procedure is required to upgrade to release 8.5.216.01.