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8.5.212.05

Workforce Management Data Aggregator Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
12/28/18 Update X

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Product Documentation

Workforce Management

Genesys Products

List of Release Notes

What's New

This release includes the following new features and enhancements:

  • WFM Data Aggregator now supports OAuth 2 authentication for all incoming and outgoing connections. OAuth2 is provided by Genesys Web Services and Applications (GWS). (WFM-30854)



Resolved Issues

This release contains the following resolved issues:


Activity names now appear correctly in the WFM Data Aggregator log file. Previously, activity names were incorrectly truncated and only the first letter of the name appeared in the log file. (WFM-30787)




Upgrade Notes

No special procedure is required to upgrade to release 8.5.212.05.

This page was last modified on December 29, 2018, at 05:02.

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